Part-Time Tech-Savvy Retail & Sales Consultant

telstra; Inverell; On-site; AUD 41,000 - 48,000; Part time

Benefits offered by this job

Telstra discounts

Paid parental leave

Flexible hours

Training programs

Leave options

Job summary

Telstra Retail in Inverell is looking for a part-time Retail Customer Service & Sales Consultant. You will help customers choose products, activate services and troubleshoot basic issues while delivering friendly, knowledgeable guidance in a dynamic store environment.

As a representative of an iconic Aussie brand, you’ll contribute to store performance by meeting customer needs, driving sales KPIs, and delivering an outstanding in-store experience with flexible hours and support from your team.

Qualifications

• Strong communication skills and a customer-first approach.
• Ability to listen, understand needs and suggest suitable solutions.
• Sales-driven attitude with goal-oriented mindset.

Responsibilities

• Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
• Be the Go-To Tech Expert: Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.
• Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
• Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.

Skills

Communication

Solution orientation

Sales mindset

Learning mindset

Resilience

Customer-facing experience

Job description

Telstra Retail in Inverell is looking for a part-time Retail Customer Service & Sales Consultant. You will help customers choose products, activate services and troubleshoot basic issues while delivering friendly, knowledgeable guidance in a dynamic store environment.

As a representative of an iconic Aussie brand, you’ll contribute to store performance by meeting customer needs, driving sales KPIs, and delivering an outstanding in-store experience with flexible hours and support from your team.