Tech-Savvy Retail Consultant — Flexible Rosters & Perks

Optus; Victoria; On-site; AUD 40,000 - 57,000; Part time

Benefits offered by this job

25% off Optus products

Exclusive retailer discounts

Flexible rosters

Counselling and wellbeing support

Job summary

Optus is seeking a Casual Retail Service Consultant for the Parkmore team to deliver friendly, knowledgeable service and build connections with customers. You’ll explore products, explain options simply, and tailor solutions that brighten customers’ days.

Bring a service mindset, empathy, and teamwork to thrive in a fast-paced store. Flexible rosters, store perks, and wellbeing support are part of the role.

Qualifications

• Service focus and genuine customer care.
• Ability to explain tech in simple terms.
• Empathy-driven problem solving and calm interaction.
• Strong teamwork and supportive attitude.

Responsibilities

• Be the face of Optus delivering standout customer experiences.
• Explore tech products and explain solutions clearly.
• Uncover needs and tailor personalised recommendations.
• Maintain a welcoming, team‑friendly store environment.

Skills

Service Superpower

Tech Explorer

Problem Solving Pro

Composure Under Pressure

Team Spirit

Job description

Optus is seeking a Casual Retail Service Consultant for the Parkmore team to deliver friendly, knowledgeable service and build connections with customers. You’ll explore products, explain options simply, and tailor solutions that brighten customers’ days.

Bring a service mindset, empathy, and teamwork to thrive in a fast-paced store. Flexible rosters, store perks, and wellbeing support are part of the role.