Tech-Savvy Customer Solutions Champion

Vodafone Business Australia; Gold Coast City; On-site; AUD 48,000 - 58,000; Full time

Benefits offered by this job

SIM plan

Leave benefits

Training and development

Future you programs

Job summary

Vodafone is seeking a customer-focused team member to champion customer needs and help them use technology in daily life. You will provide value-driven solutions, support via troubleshooting, and guide customers in using the Vodafone app for self-service.

Training will be provided to grow your knowledge in a fast-evolving tech environment. Join our Consumer team with 38 hours over 5 shifts per week; flexible availability for extra shifts is welcomed.

Qualifications

• Customer-focused and enthusiastic about helping customers.
• Excellent communication and adaptable to technology changes.
• Willingness to learn and keep up-to-date with latest gadgets and trends.

Responsibilities

• Be a customer champion, discovering what customers want and helping them use technology.
• Provide best-value solutions and the best advice to customers.
• Help customers troubleshoot technical queries and use the Vodafone app for self-service.
• Receive training to level up knowledge in a dynamic industry.

Job description

Vodafone is seeking a customer-focused team member to champion customer needs and help them use technology in daily life. You will provide value-driven solutions, support via troubleshooting, and guide customers in using the Vodafone app for self-service.

Training will be provided to grow your knowledge in a fast-evolving tech environment. Join our Consumer team with 38 hours over 5 shifts per week; flexible availability for extra shifts is welcomed.