Flexible Tech-Solutions Champion

Vodafone Business Australia; Sydney; On-site; AUD 52,000 - 64,000; Full time

Benefits offered by this job

Incentives & bonuses

SIM plan with unlimited calls

Wellbeing programs

Extensive training on latest tech

Career development programs

Job summary

Vodafone Miranda, NSW is seeking a Customer Solutions Advisor to champion customer needs, explain device options, and help users get the most from our tech and apps.

You’ll work with a supportive team, receive comprehensive training, and enjoy incentives plus wellbeing benefits, with shifts across a 7-day schedule. Bring enthusiasm for technology and strong communication to every customer interaction.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to explain technical information clearly to customers.
• Energetic and positive attitude essential for frontline role.

Responsibilities

• Assist customers with devices, apps and services to meet their needs.
• Promote Vodafone value and training opportunities to customers.
• Troubleshoot technical queries and guide customers to use the Vodafone app.
• Provide a welcoming, solution-focused experience across shifts.

Skills

Customer service

Communication

Adaptability

Tech enthusiasm

Job description

Vodafone Miranda, NSW is seeking a Customer Solutions Advisor to champion customer needs, explain device options, and help users get the most from our tech and apps.

You’ll work with a supportive team, receive comprehensive training, and enjoy incentives plus wellbeing benefits, with shifts across a 7-day schedule. Bring enthusiasm for technology and strong communication to every customer interaction.