Tech-Savvy Customer Experience & Sales Consultant

Jobtailor; Singleton Council; On-site; AUD 52,000 - 78,000; Full time

Job summary

Telstra is seeking a customer-focused sales associate to help customers find the right products and services, while staying up-to-date with the latest gadgets to provide informed guidance. You will deliver memorable experiences and drive results in a collaborative team environment.

In this role, you will use consultative selling to meet and exceed KPIs, keep customers connected, and contribute to a welcoming store atmosphere that supports achieving all store goals.

Qualifications

• Excellent communication and customer-service mindset.
• Ability to tailor solutions for each customer.
• Motivated to achieve sales targets and KPIs.
• Willingness to learn in a dynamic environment.

Responsibilities

• Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
• Be the Go-To Tech Expert: Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.
• Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
• Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.

Skills

Great Communication Skills

Solution-Oriented Approach

Sales Drive

Passion for Learning

Resilience and Positivity

Customer-Facing Experience

Consultative Selling Skills

Team Collaboration

Job description

Telstra is seeking a customer-focused sales associate to help customers find the right products and services, while staying up-to-date with the latest gadgets to provide informed guidance. You will deliver memorable experiences and drive results in a collaborative team environment.

In this role, you will use consultative selling to meet and exceed KPIs, keep customers connected, and contribute to a welcoming store atmosphere that supports achieving all store goals.