Tech Retail Sales Associate — Owner Experience

Dyson GmbH; Sydney; Remote; AUD 50,000 - 70,000; Full time

Job summary

Dyson is seeking a Retail Sales Assistant to engage shoppers with Dyson technology, demonstrate products, and resolve questions with strong customer service. You will cross-sell Dyson products, explain promotions, and capture customer information.

The role emphasizes premium retail standards and daily store operations. Ideal candidates have customer service or sales experience, with familiarity in premium retail environments and an understanding of visual merchandising and sales targets.

Qualifications

• Customer service or sales experience required.
• Experience in premium retail is advantageous.
• Understanding of visual merchandising and sales targets.

Responsibilities

• Engage store visitors with hands-on product demonstrations across Dyson categories.
• Provide troubleshooting and first-touch resolution for customer issues.
• Advise customers of promotions and new technology, cross-sell products and services.
• Maintain records in store databases, CRM, and MyPOS systems.
• Assist with stock levels, merchandising, and end-of-day processes.

Skills

Customer service

Sales experience

Premium retail knowledge

Tools

CRM software

MyPOS

POS systems

Job description

Dyson is seeking a Retail Sales Assistant to engage shoppers with Dyson technology, demonstrate products, and resolve questions with strong customer service. You will cross-sell Dyson products, explain promotions, and capture customer information.

The role emphasizes premium retail standards and daily store operations. Ideal candidates have customer service or sales experience, with familiarity in premium retail environments and an understanding of visual merchandising and sales targets.