Tech & Home Entertainment Retail Specialist

Harvey Norman; Sydney; On-site; AUD 45,000 - 60,000; Part time

Benefits offered by this job

Generous staff discounts

Incentive based promotions

Career progression support

Job summary

Harvey Norman Caringbah Technology & Entertainment Team is seeking a passionate Technician/Salesperson to deliver Great Service, Always! to customers.

You have an understanding of PCs, software and peripherals, plus life at home solutions and the desire to find the best outcome for our customers. As a Part-time Technician/Salesperson, you will support customers, work in a team, and strive to exceed sales targets while providing outstanding service across retail hours, including weekends and

Qualifications

• Experience in a customer-focused, successful retail business.
• High level of Technology and Entertainment product knowledge to support customer queries.
• Technical knowledge of peripherals such as digital cameras, printers, networking and software programs.
• Knowledge of Apple products is highly desirable.
• Ability to service customers while managing work tasks around their needs.
• Going above and beyond to provide exceptional customer-focused problem solving.
• Experience resolving customer complaints and making quick decisions to ensure happy customers and timely accurate services.
• Passion to exceed individual and store sales targets.
• Flexibility across retail trading hours including weekends, public holidays and late night trades.

Skills

Customer service

Retail sales

Tech knowledge

Team player

Job description

Harvey Norman Caringbah Technology & Entertainment Team is seeking a passionate Technician/Salesperson to deliver Great Service, Always! to customers.

You have an understanding of PCs, software and peripherals, plus life at home solutions and the desire to find the best outcome for our customers. As a Part-time Technician/Salesperson, you will support customers, work in a team, and strive to exceed sales targets while providing outstanding service across retail hours, including weekends and