Technician / Salesperson - Technology & Entertainment

Harvey Norman; Sydney; On-site; AUD 34,000 - 41,000; Part time

Benefits offered by this job

Staff discounts

Incentives

Career progression

Positive environment

Team recognition

Job summary

The Harvey Norman Caringbah Technology & Entertainment Team is seeking a passionate, customer service focused Technician/Salesperson to join them in delivering Great Service, Always! to their customers.

As a Technician/Salesperson, you have an understanding of PC’s, softwares and related peripherals along with an understanding of life at home solutions and a desire to find the best outcome for our customers.

Qualifications

• Experience in a customer-focused retail environment.
• Strong knowledge of technology and entertainment products.
• Ability to assist customers while balancing tasks and requests.
• Willingness to work flexible retail hours including weekends.

Responsibilities

• Assist customers with PCs, peripherals and software queries.
• Promote and upsell Harvey Norman products.
• Deliver great service and resolve customer issues.
• Contribute to team targets and store performance.

Skills

Customer service

Retail sales

Teamwork

Communication

Product knowledge

Tools

Apple products knowledge

Job description

Job no: 577200
Work type: Part Time
Location: Caringbah
Categories: Sales

• Part TimePosition
• Guaranteed base earnings + attractive commission
• Paths for career progression with a trusted national brand

Discover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space.

The Harvey Norman CaringbahTechnology & Entertainment Team is seeking a passionate, customer service focused Technician/Salesperson to join them in delivering Great Service, Always! to their customers.

As a Technician/Salesperson, you have an understanding of PC’s, softwares and related peripherals along with an understanding of life at home solutions and a desire to find the best outcome for our customers.

To be successful you must:

• Have a passion for retail
• Be highly motivated and results driven person with outstanding customer service and communication skills
• Enjoy working in a team environment

What we require:

• Experience in (or ability to work in) a customer focused, successful retail business
• A high level of Technology and Entertainment product knowledge to support customer queries
• Technical knowledge of related peripherals such as digital cameras, printers, networking and Software programs
• Knowledge of Apple products is highly desirable
• Ability to service your customers while managing work tasks around their needs
• Going above and beyond to provide exceptional customer focused problem solving
• Experience of resolving customer complaints and making quick decisions to ensure happy customers and timely accurate services
• Passion to exceed individual and store sales targets
• Flexibility across retail trading hours including weekends, public holidays and late night trades

What we offer:

• Generous staff discounts
• Fantastic incentive based promotions
• Harvey Norman is a strong advocate of career progression with a wide support network for professional development
• An environment where good performance is recognised and rewarded
• A flexible and positive work environment

Advertised: 12 Oct 2026 AUS Eastern Daylight Time