Retail Sales Assistant - Harvey Norman

Harvey Norman; Sydney; On-site; AUD 45,000 - 60,000; Part time

Benefits offered by this job

Generous staff discounts

Incentive based promotions

Career progression support

Job summary

Harvey Norman Caringbah Technology & Entertainment Team is seeking a passionate Technician/Salesperson to deliver Great Service, Always! to customers.

You have an understanding of PCs, software and peripherals, plus life at home solutions and the desire to find the best outcome for our customers. As a Part-time Technician/Salesperson, you will support customers, work in a team, and strive to exceed sales targets while providing outstanding service across retail hours, including weekends and

Qualifications

• Experience in a customer-focused, successful retail business.
• High level of Technology and Entertainment product knowledge to support customer queries.
• Technical knowledge of peripherals such as digital cameras, printers, networking and software programs.
• Knowledge of Apple products is highly desirable.
• Ability to service customers while managing work tasks around their needs.
• Going above and beyond to provide exceptional customer-focused problem solving.
• Experience resolving customer complaints and making quick decisions to ensure happy customers and timely accurate services.
• Passion to exceed individual and store sales targets.
• Flexibility across retail trading hours including weekends, public holidays and late night trades.

Skills

Customer service

Retail sales

Tech knowledge

Team player

Job description

• Part Time Position
• Guaranteed base earnings + attractive commission
• Paths for career progression with a trusted national brand

Discover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space.

The Harvey Norman Caringbah Technology & Entertainment Team is seeking a passionate, customer service focused Technician/Salesperson to join them in delivering Great Service, Always! to their customers.

As a Technician/Salesperson, you have an understanding of PC’s, softwares and related peripherals along with an understanding of life at home solutions and a desire to find the best outcome for our customers.

To be successful you must:

• Have a passion for retail
• Be highly motivated and results driven person with outstanding customer service and communication skills
• Enjoy working in a team environment

What we require:

• Experience in (or ability to work in) a customer focused, successful retail business
• A high level of Technology and Entertainment product knowledge to support customer queries
• Technical knowledge of related peripherals such as digital cameras, printers, networking and Software programs
• Knowledge of Apple products is highly desirable
• Ability to service your customers while managing work tasks around their needs
• Going above and beyond to provide exceptional customer focused problem solving
• Experience of resolving customer complaints and making quick decisions to ensure happy customers and timely accurate services
• Passion to exceed individual and store sales targets
• Flexibility across retail trading hours including weekends, public holidays and late night trades

What we offer:

• Generous staff discounts
• Fantastic incentive based promotions
• Harvey Norman is a strong advocate of career progression with a wide support network for professional development
• An environment where good performance is recognised and rewarded
• A flexible and positive work environment