Technician / Salesperson - Technology & Entertainment

Harvey Norman; Sydney; On-site; AUD 28,000 - 39,000; Part time

Benefits offered by this job

Generous staff discounts

Incentive-based promotions

Career progression support

Positive work environment

Job summary

Harvey Norman Caringbah Technology & Entertainment Team is seeking a passionate, customer service focused Technician/Salesperson to join them in delivering Great Service, Always! to customers.

You will have an understanding of PCs, software and related peripherals and a desire to find the best outcomes for our customers in a home tech environment.

Qualifications

• Experience in customer-focused retail environment.
• Strong knowledge of technology and home entertainment products to assist customer queries.
• Ability to service customers while juggling multiple tasks and requests.

Responsibilities

• Assist customers with PC hardware, software and peripherals.
• Deliver great service and help customers find the best home tech solutions.
• Support sales targets and contribute to a positive store environment.

Skills

Customer service

Team player

Motivated & results-driven

Education

High school diploma or equivalent

Tools

Retail POS systems

Apple product knowledge

PC hardware & peripherals

Job description

• Part Time Position
• Guaranteed base earnings + attractive commission
• Paths for career progression with a trusted national brand

Discover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space.

The Harvey Norman CaringbahTechnology & Entertainment Team is seeking a passionate, customer service focused Technician/Salesperson to join them in delivering Great Service, Always! to their customers.

As a Technician/Salesperson, you have an understanding of PC’s, softwares and related peripherals along with an understanding of life at home solutions and a desire to find the best outcome for our customers.

To be successful you must:

• Have a passion for retail
• Be highly motivated and results driven person with outstanding customer service and communication skills
• Enjoy working in a team environment

What we require:

• Experience in (or ability to work in) a customer focused, successful retail business
• A high level of Technology and Entertainment product knowledge to support customer queries
• Technical knowledge of related peripherals such as digital cameras, printers, networking and Software programs
• Knowledge of Apple products is highly desirable
• Ability to service your customers while managing work tasks around their needs
• Going above and beyond to provide exceptional customer focused problem solving
• Experience of resolving customer complaints and making quick decisions to ensure happy customers and timely accurate services
• Passion to exceed individual and store sales targets
• Flexibility across retail trading hours including weekends, public holidays and late night trades

What we offer:

• Generous staff discounts
• Fantastic incentive based promotions
• Harvey Norman is a strong advocate of career progression with a wide support network for professional development
• An environment where good performance is recognised and rewarded
• A flexible and positive work environment