Business Analyst

Infosys; Australia; On-site; AUD 110,000 - 140,000; Full time

Job summary

Infosys is seeking an experienced Business Analyst to bridge business needs and technical solutions in Perth. You will gather requirements, document BRD/FRD/SRS, and coordinate with cross-functional teams to translate needs into actionable outcomes.

The role emphasizes structured stakeholder engagement, quality documentation, and proactive planning within an agile and waterfall context, ensuring timely delivery and clear communication across the project lifecycle.

Qualifications

• Bachelor's degree in Business Administration, IT, or a related field.
• 3-5 years of experience working as a Business Analyst or in a similar role.
• Strong documentation skills with experience preparing BRDs, FRDs, and process flows.
• Good working knowledge of requirement gathering techniques (interviews, workshops, surveys).
• Proven ability to coordinate with multiple stakeholders and teams effectively.
• Working knowledge of project planning and Agile/Waterfall methodologies.
• Proficiency in MS Excel, MS Visio, and a task/ticket tracking tool (e.g., JIRA or similar).
• Strong analytical and problem-solving ability.
• Good verbal and written communication skills.

Responsibilities

• Conduct structured meetings, interviews, and workshops with stakeholders to elicit business requirements.
• Analyze and translate business needs into clear, detailed functional and non-functional requirements.
• Validate requirements with stakeholders and obtain formal sign-off before execution begins.
• Prepare BRD, FRD, and SRS documents; create process flows, use cases, and wireframes.
• Maintain organized, version-controlled documentation across all project phases.
• Draft meeting minutes, status reports, and process manuals for internal and client use.
• Act as liaison between business and technical teams; coordinate with cross-functional teams to ensure alignment on deliverables.
• Organize and lead review meetings, walkthroughs, and status updates.
• Assist in project planning, scheduling, and tracking milestones and deliverables.

Skills

Requirements gathering

Documentation

Stakeholder management

Agile/Waterfall

Analytical thinking

Communication

MS Excel

MS Visio

JIRA

Problem solving

Education

Bachelor's degree in Business Administration/IT

Tools

JIRA

MS Visio

MS Excel

Job description

Infosys is a global leader in next-generation digital services and consulting. We enable clients in 56+ countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.

Position Summary

We are looking for an experienced Business Analyst with 6+ years of proven experience to bridge the gap between business needs and technical/operational solutions. The ideal candidate will be strong in documentation, stakeholder coordination, requirement gathering, and project planning, ensuring that business requirements are clearly captured, communicated, and translated into actionable outcomes.

Location:Perth

Key Responsibilities Requirement Gathering

• Conduct structured meetings, interviews, and workshops with stakeholders to elicit business requirements.
• Analyze and translate business needs into clear, detailed functional and non-functional requirements.
• Validate requirements with stakeholders and obtain formal sign-off before execution begins.

Documentation

• Prepare Business Requirement Documents (BRD), Functional Requirement Documents (FRD), and Software Requirement Specifications (SRS).
• Create process flow diagrams, use cases, usestories, and wireframes as needed.
• Maintain organized, version-controlled documentation across all project phases.
• Draft meeting minutes, status reports, and process manuals for internal and client use.

Coordination

• Act as the primary liaison between business stakeholders, technical teams, and project management.
• Coordinate with cross-functional teams (development, QA, operations, and vendors) to ensure alignment on deliverables.
• Facilitate communication across teams to resolve gaps, dependencies, and conflicting priorities.
• Organize and lead review meetings, walkthroughs, and status update calls.

Planning & Execution

• Assist in project planning, scheduling, and tracking of milestones and deliverables.
• Support the creation of project roadmaps, timelines, and resource plans.
• Monitor project progress, identify risks/issues, and elevate or mitigate proactively.

Required Skills & Qualifications

• Bachelor's degree in Business Administration, IT, or a related field.
• 3-5 years of experience working as a Business Analyst or in a similar role.
• Strong documentation skills with experience preparing BRDs, FRDs, and process flows.
• Good working knowledge of requirement gathering techniques (interviews, workshops, surveys).
• Proven ability to coordinate with multiple stakeholders and teams effectively.
• Working knowledge of project planning and Agile/Waterfall methodologies.
• Proficiency in MS Excel, MS Visio, and a task/ticket tracking tool (e.g., JIRA or similar).
• Strong analytical and problem-solving ability.
• Good verbal and written communication skills.

Preferred Qualifications

• Certification in Business Analysis (e.g., CBAP, PMI-PBA) is a plus, but not mandatory.
• Exposure to Agile/Scrum ways of working.
• Basic exposure to SQL or data analysis is an added advantage.

recruitment and selection process

Our recruitment and selection process is designed to create the best match for both you and Infosys. Depending on the role, it may include an initial screening, technical or functional interviews, and conversations focused on cultural alignment and shared values. We are committed to making the experience transparent, respectful, and engaging at every step.

Hear from our recruiter on their experience working with Infosys as an Employer

At Infosys, we recognize that everyone has individual requirements. If you are a person with disability, illness, or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team for adjustment either via the following email [e-mail] or call 1-866-472-0935. Alternatively, you can include your preferred method of communication in email, and someone will be in touch.

Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third-party vendors. In the absence of a signed agreement, any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.

All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.