Team Manager Retail & Service Industries

Department Of Energy, Mines, Industry Regulation And Safety; Canning; On-site; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Flexible working hours

Work from home options

Job summary

Department Of Energy, Mines, Industry Regulation And Safety in WA seeks a Team Manager Retail & Service Industries to lead a team of inspectors and drive high standards of WHS investigations and regulatory enforcement.

You will set expectations, develop capability, manage resources, and work with stakeholders to improve safety outcomes across workplaces while aligning with the Directorate’s priorities and policies.

Qualifications

• Experience leading regulatory investigations and health and safety outcomes.
• Strong communication and interpersonal skills with stakeholders.
• Ability to plan, prioritise, and manage complex projects in a regulatory environment.

Responsibilities

• Lead a team of inspectors delivering safety outcomes through investigations and enforcement.
• Set expectations, develop capability, and foster a positive team culture.
• Engage with internal and external stakeholders to support regulatory practice and safety outcomes.

Skills

WHS investigations

People leadership

Regulatory compliance

Stakeholder engagement

Project management

Team management

Job description

Team Manager Retail & Service Industries
(********)

Are you ready to lead a team of inspectors, manage complex work health and safety investigations and help make workplaces safer?

We are seeking a Team Manager to lead our Retail and Service Industries team, based at our Cannington office

Would you like to work in a genuinely exciting, flexible and friendly work environment? We offer a range of benefits, including flexible working hours and working at home, to help support you and get the best results possible for our community.

We value diversity and appreciate every individual’s perspective, bringing together a diverse and inclusive workforce to drive innovation and success. Whether it is enabling good governance to local communities, regulating racing, gaming and liquor activities, resolving consumer and trade disputes, monitoring compliance, protecting workers’ health and safety, or rolling out new technology to provide better customer service, LGIRS is committed to delivering for the benefit of WA and future generations.

The role

As Team Manager Retail & Service Industries, you will lead a team of inspectors delivering safety outcomes through complex investigations, regulatory enforcement, and the provision of WHS (Work Health and Safety) advice in the workplace. In this role, you will set clear expectations, support capability development, and promote a positive and professional team culture aligned with the Department’s values and ethical standards.

Drawing on your expertise in regulatory compliance, investigations, and people leadership, you will play a key role in ensuring workplaces meet WHS legislative requirements, improving safety outcomes, and supporting the Directorate’s strategic priorities through effective planning, risk management, and stakeholder engagement.

Your leadership capability and experience in WHS legislation will be central to your success. You will manage team resources, plan and prioritise operational activities, and lead the development of initiatives that align with the Directorate’s Business Plan and broader organisational objectives, while coaching and mentoring staff to perform confidently in a complex regulatory environment.

You will bring expertise in compliance, legislation and enforcement, together with a strong commitment to developing and sustaining a high‑performing team. Through effective supportive constructive feedback and ongoing professional development, you will foster a positive and inclusive team culture. Your ability to engage with internal and external stakeholders, represent the Department at state and national forums, and provide specialised advice on complex WHS issues will contribute to strong regulatory practice, improved safety outcomes, and the Department’s commitment to workplace health and safety.

Please refer to the Job Description Form (JDF) attached for further information regarding the position, including any specific requirements, leadership capabilities and pre-employment checks which will be assessed as part of the selection process.

While this selection process will initially be used to fill the above vacancy, it may also be used to fill other similar vacancies (permanent, fixed-term, full-time or part-time) within the department for the next 12 months, from the date that the recruitment breach period has been finalised.

Eligibility

To be eligible for a permanent appointment, applicants must be an Australian citizen, permanent resident, or have a visa to live and work indefinitely in Australia at the time of application. Applicants with a valid visa to work and live in Australia for a specific duration may be assessed and considered suitable for similar fixed term vacancies that arise.

To be eligible for fixed term employment you must be an Australian citizen, permanent resident, have a visa to live and work indefinitely in Australia or have a valid visa to live and work in Australia for the duration of the fixed term employment at the time of application.

Should a qualification be required for this position, applicants must provide their certification and/or academic transcripts to verify relevance to the job requirements. Qualifications obtained outside of Australia must be provided with an assessment from the Overseas Qualifications Unit to ensure they meet Australian Standards (this is a free service).

To work for LGIRS, you must consent to a Nationally Coordinated Criminal History Check and obtain a clearance before you start. If deemed suitable, LGIRS will coordinate and pay for your NCCHC as part of your pre-employment checks.

More information about eligibility requirements can be found on the Job Description Form.

Further information

Please contact Eve Speyers, Director Service Industries & Specialists Directorate on (************* or via *************************** or visit our website. You can also keep up to date on LGIRS achievements and activities by following us on LinkedIn.

• Demonstrated experience in influencing WHS outcomes in workplaces in a sector relevant to this position.
• Demonstrated highly developed communication and interpersonal skills to build and sustain effective relationships and partnerships.
• Demonstrated high degree of competency in project and team management.

This role is identified as having a higher likelihood of exposure to potentially traumatic events. This is any distressing experience or situation in which an individual’s physical or psychological wellbeing may be threatened. This could involve attending or investigating safety incidents or fatalities, interacting with affected, distressed and/or aggressive people, and exposure to objectionable material such as records containing potentially traumatic content.

The department has specific Potentially Traumatic Event Response Support processes and training available for this role. If you have any questions or would like further clarification about the nature of this position and the supports available, please contact Eve Speyers, Director Service Industries & Specialists on (************* or via email ***************************.

Supporting diversity and inclusion

LGIRS is committed to fostering an inclusive, respectful and supportive workplace. We want everyone to feel valued and empowered to contribute. Inclusion is central to our values of collaboration, accountability, respect, and excellence (CARE). We recognise that a diverse workforce strengthens our organisation. Different perspectives, experiences, and ideas help us better CARE for the Western Australian community. As an equal opportunity employer, and in accordance with the Equal Opportunity Act 1984 (WA), preference may be given to Aboriginal and Torres Strait Islander peoples, people with disability, young people, and people of diverse sexualities and genders.

We are proud members of the Hidden Disability Sunflower Program and the Australian Disability Network. LGIRS is also a nationally recognised Accredited Carer Friendly Employer through the Carers + Employers program. Our engagement with these programs and networks reflects our commitment to supporting accessible and inclusive employment for individuals, as well as those with caring responsibilities through flexible work practices.

We use the National Relay Service (NRS) to ensure we are accessible to people who are deaf or have a hearing or speech impairment. NRS can help you connect with us on:

• TTY/voice calls – *******
• Speak & Listen – ************
• SMS relay – ************

If you have any access needs that may require adjustment to allow you to fully participate in the application and interview process, including alternate methods of communication, or to request a document in an alternative format please contact us at ****************************************

Closing Date: 4.00 pm on Friday, 20 November 2026 (WST)

Please ensure you allow yourself sufficient time to lodge your application online as late applications will not be accepted. It is your responsibility to ensure your application is submitted on time.

We look forward to receiving your application and considering you for this exciting opportunity to join our team.

Attachments

• Applicant Information Pack.pdf
• Job Description Form.pdf

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