Team Manager, Clinic Services (RN3)

Nunkuwarrin Yunti of SA Inc; Adelaide; On-site; AUD 80,000 - 100,000; Full time

Benefits offered by this job

Gifted annual leave

Flexible working arrangements

Salary packaging options

Professional growth opportunities

Inclusive workplace

Job summary

Nunkuwarrin Yunti of SA Inc in Adelaide is seeking a dynamic leader for clinical services. The role focuses on managing multidisciplinary health services while promoting culturally safe practices.

Ideal candidates will possess strong communication skills and a commitment to continuous improvement. The position offers a supportive and inclusive work environment with benefits like salary packaging, generous leave, and professional development opportunities.

Qualifications

• Current registration as a Registered Nurse with AHPRA.
• Understanding of Aboriginal Community Controlled Health principles.
• Ability to lead and mentor multidisciplinary teams.
• Experience in quality improvement and clinical governance.
• Current driver's licence and willingness to travel.

Responsibilities

• Provide advanced clinical leadership and operational coordination.
• Lead clinical governance and quality systems.
• Coordinate workforce planning and service priorities.
• Monitor service performance and client outcomes.
• Supervise clinical and support staff.

Skills

Clinical leadership

Culturally safe care

Team management

Continuous improvement

Effective communication

Quality improvement

Data analysis

Resource management

Conflict resolution

Electronic health records

Education

Registered Nurse with AHPRA

Postgraduate qualifications in Primary Health Care

Tools

Communicare

Medical Director

Best Practice

Job description

Are you a dedicated and motivated team member ready to contribute to meaningful community outcomes? Guided by our commitment to respect, inclusion, collaboration, and excellence, we strive to deliver impactful services that promote wellbeing, cultural safety, and community-led solutions. Join us in making a difference and supporting positive change for individuals, families, and communities.

Nunkuwarrin Yunti is the largest Aboriginal Community Controlled Health Organisation in metropolitan Adelaide. We provide a culturally safe environment for Aboriginal and Torres Strait Islander Peoples to access services, guided by our values of Caring, Community, Communication and Consistency.

We are seeking a confident, supportive, and collaborative leader with experience managing multidisciplinary clinical teams and coordinating high-quality health services. The ideal candidate will bring strong leadership and communication skills, a commitment to culturally safe, client-centred care, and the ability to support clinical governance, continuous improvement, and workforce development.

About the Role

You will:

• Provide advanced clinical leadership, operational coordination and day-to-day management across General Clinic, Dental and related multidisciplinary primary health care services.
• Exercise professional judgement, initiative and accountability in coordinating safe, effective and culturally responsive care within the scope of the RN3 classification.
• Lead implementation of clinical governance, quality and risk systems, including incident management, complaints review, infection prevention and control, clinical documentation standards and accreditation readiness.
• Coordinate workforce planning, rostering, workload allocation and service priorities to support safe staffing, service continuity, access, patient flow and continuity of care.
• Provide supervision, guidance, coaching and performance support to Registered Nurses, Enrolled Nurses, Aboriginal Health Workers/Practitioners and Dental team members within scope of role.
• Contribute to the development, implementation and review of policies, procedures, clinical guidelines, models of care, annual activity plans and strategic service priorities.
• Monitor service performance, client outcomes, recalls, National Key Performance Indicators, program deliverables and operational plan targets, and lead service evaluation, clinical audit and quality improvement activities to support evidence-informed practice and improved outcomes.
• Represent the service in internal and external forums where required, strengthening integrated care pathways, referral systems, community engagement and interagency partnerships.
• Provide expert clinical advice, consultation and leadership while maintaining oversight of professional nursing standards, clinical competencies and scope of practice requirements to support safe, evidence-informed care.
• Coordinate recruitment, selection, onboarding and orientation processes for clinical and support staff, ensuring workforce needs are met and employees are supported to perform effectively within their scope of practice.
• Contribute to budget development and undertake financial monitoring and resource planning activities, ensuring efficient and accountable management of staffing, equipment, clinical consumables and allocated resources within delegated authority.
• Lead change management, service redesign and innovation initiatives that improve service access, workforce capability, clinical outcomes, operational efficiency and culturally responsive models of care.

About You

You bring:

• Current registration as a Registered Nurse with AHPRA (the Australian Health Practitioner Registration Agency).
• Demonstrated understanding of the health, social and cultural issues impacting Aboriginal and Torres Strait Islander peoples, and a commitment to Aboriginal Community Controlled Health principles, cultural safety and self-determination.
• Demonstrated ability to communicate effectively and sensitively with Aboriginal and Torres Strait Islander peoples, communities and stakeholders.
• Advanced clinical knowledge and experience in primary health care, including chronic disease management and multidisciplinary models of care.
• Demonstrated clinical leadership skills, including the ability to apply sound professional judgement, evidence-informed practice and clinical governance principles.
• Proven ability to lead, supervise, mentor and develop multidisciplinary teams, including performance management and workforce capability development.
• Demonstrated experience in quality improvement, accreditation, clinical audit, risk management and continuous quality improvement processes.
• Sound knowledge of clinical governance, infection prevention and control, patient safety and relevant legislative and compliance requirements.
• Demonstrated ability to analyse service data, monitor performance and utilise information to support service planning and improvement.
• Experience using electronic health record systems such as Communicare, Medical Director or Best Practice.
• Sound knowledge of Medicare programs and MBS claiming requirements within a primary health care setting.
• Highly developed organisational, written, verbal and interpersonal communication skills, with the ability to manage competing priorities and build effective working relationships.
• Demonstrated ability to resolve conflict, negotiate outcomes, facilitate change and contribute to a culturally safe, high-performing team environment.
• Current unrestricted driver's licence and willingness to undertake travel as required.
• Experience working in an Aboriginal Community Controlled Health Organisation (ACCHO).
• Experience leading primary health care programs or services for Aboriginal and Torres Strait Islander communities.
• Experience with AGPAL accreditation and quality improvement frameworks.
• Experience in workforce planning, resource management and operational service delivery.
• Postgraduate qualifications in Primary Health Care, Clinical Leadership, Management, Public Health or a related discipline.

At Nunkuwarrin Yunti, you’ll be part of a purpose-driven organisation committed to Caring, Community, Communication and Consistency in everything we do.

We offer:

• A culturally safe, values-led workplace
• Child Safe Organisation commitment
• 2 weeks gifted annual leave over Christmas
• Salary packaging options to increase your take-home pay
• Flexible working arrangements
• Ongoing professional growth and development opportunities
• An inclusive and equal opportunity workplace

Current National Police Check and Working with Children Check are required.

NOTE: Nunkuwarrin Yunti is an Equal Opportunity Employer and open to all applicants, however we strongly encourage applications from Aboriginal and Torres Strait Islander peoples.