Team Leader - Travel Sales: Lead, Train & Incentives

Flight Centre Travel Group; Brisbane; On-site; AUD 70,000 - 90,000; Full time

Job summary

Flight Centre Travel Group in Paddington, QLD is seeking a Team Leader to guide a busy Sales Travel Consultant desk and own the team’s direction. You will drive sales, coach staff, and ensure the team delivers exceptional service in a fast-paced retail travel environment.

You will lead by example, foster a positive culture, and apply Flight Centre's values of ownership, egalitarianism and irreverence while supporting ongoing development for new starters and the team as a whole.

Responsibilities

• Maintain a One Best Way business including operating systems
• Meet shop budgets and P&L expectations
• Train your new-starters and provide ongoing development after their New Starter Training
• Earn additional incentives for your store's sales
• Receive leadership training from our Learning and Development team to help set you up for success
• Create and contribute to a positive working environment
• Motivate your team to reach their full potential
• Model Flight Centre Travel Group's values of ownership, egalitarianism and irreverence
• Be your team's go-to person for all the curly questions
• You'll get to enjoy all the parts of being a Sales Travel Consultant and have ownership over the kind of team you want to create and work in.

Job description

Flight Centre Travel Group in Paddington, QLD is seeking a Team Leader to guide a busy Sales Travel Consultant desk and own the team’s direction. You will drive sales, coach staff, and ensure the team delivers exceptional service in a fast-paced retail travel environment.

You will lead by example, foster a positive culture, and apply Flight Centre's values of ownership, egalitarianism and irreverence while supporting ongoing development for new starters and the team as a whole.