Team Leader Therapeutic

DVNQ; Townsville City; On-site; AUD 81,000 - 84,000; Full time

Benefits offered by this job

Salary packaging up to $15,900

4 weeks annual leave + 17.5% loading

Christmas leave

Flexible working hours – Mon–Fri

Supervision culture

Employee Assistance Program

Annual flu shots

Staff wellbeing and growth

Job summary

DVNQ in Townsville, North Queensland, invites a compassionate Team Leader to guide a Domestic & Family Violence Therapeutic Team. Lead therapeutic practice with children, young people and adults, shaping services for healing and systemic change.

You will foster a culture of resilience, accountability and empowerment, balancing clinical leadership with strategic development. This full-time role sits onsite in Townsville with Monday–Friday hours and salary packaging options.

Qualifications

• Minimum three years’ experience in a human services setting.
• Experience leading, supervising and developing staff and services.
• Strong knowledge of DFV, child safety legislation, risk assessment and information-sharing frameworks.
• Experience in therapeutic or counselling services is desirable.

Responsibilities

• Lead and develop a team of therapeutic practitioners through supervision, coaching and practice leadership.
• Oversee the delivery of high-quality, trauma-informed DFV counselling and therapeutic services.
• Ensure compliance with legislation, funding requirements, organisational policies and quality standards.
• Drive continuous improvement through service review, quality assurance and program evaluation.
• Monitor program outcomes, risk management and reporting to support effective service delivery.
• Build strong partnerships with government, community and cultural stakeholders.
• Support workforce capability through training, reflective practice and professional development.
• Contribute to organisational leadership, strategic planning and service innovation.
• Champion child safety, cultural safety and inclusive practice.
• Represent the organisation through stakeholder engagement, community education and sector collaboration.

Skills

Team Leadership

Supervision

Trauma-informed practice

DFV knowledge

Child safety

Education

Human Services, Social Work, Psychology or related field

Job description

Lead with Purpose: Team Leader – Domestic & Family Violence Therapeutic Team

• Townsville, North Queensland
• Full Time | $58.73 – $60.95/hr (SCHADS Level 6)
• Mon–Fri | Salary Packaging

Be the Leader who Helps Rebuild Lives

Are you ready to lead a team that changes lives — one conversation, one session, one safe space at a time?

We’re looking for a compassionate and empowering Team Leader to guide our Domestic & Family Violence Therapeutic Team. In this role, you’ll not only work therapeutically with children, young people, and adults impacted by DFV — you’ll shape the services that support their healing.

You’ll lead with heart and strategy, ensuring best practice while creating a culture of resilience, accountability, and empowerment across the team.

If you’re a therapeutic practitioner with strong leadership instincts and a passion for working with communities, this is your chance to lead frontline impact.

About DVNQ

DVNQ is committed to delivering culturally appropriate, respectful, and holistic support to individuals impacted by domestic and family violence (DFV). Established in 1994, DVNQ operates in North Queensland, with a mission to eliminate DFV through advocacy, innovation, and collaboration.

Our values—Integrity, Compassion, Advocacy, Innovation, and Collaboration—are at the heart of how we work with clients, colleagues, and the community. We pride ourselves on a supportive, inclusive culture where leadership is positive and every team member contributes to our shared success. Learn more about us at: www.DVNQ.com.au.

About the Role

As the Therapeutic Team Leader, you’ll:

• Lead and develop a team of therapeutic practitioners through supervision, coaching and practice leadership.
• Oversee the delivery of high-quality, trauma-informed DFV counselling and therapeutic services.
• Ensure compliance with legislation, funding requirements, organisational policies and quality standards.
• Drive continuous improvement through service review, quality assurance and program evaluation.
• Monitor program outcomes, risk management and reporting to support effective service delivery.
• Build strong partnerships with government, community and cultural stakeholders.
• Support workforce capability through training, reflective practice and professional development.
• Contribute to organisational leadership, strategic planning and service innovation.
• Champion child safety, cultural safety and inclusive practice.
• Represent the organisation through stakeholder engagement, community education and sector collaboration.

This is a unique opportunity to combine practice and leadership, in a role where your voice, decisions, and actions directly contribute to healing and systemic change.

About the Benefits

• SCHADS Level 6 $58.37 – $60.95
• Up to $15,900 salary packaging — boost your take-home pay.
• Extra Christmas leave + 4 weeks annual leave + 17.5% loading.
• Flexible working hours – Monday to Friday with rare out-of-hours needs.
• Strong supervision culture – regular internal and external supervision.
• Employee Assistance Program, annual flu shots, and more.
• Commitment to staff wellbeing and growth — team days, training, mentoring.

At DVNQ, we are committed to fostering a positive, inclusive, and supportive workplace where your contributions are valued and your professional development is encouraged.

DVNQ is committed to inclusivity and advocacy, ensuring equitable access and respect for all people, regardless of cultural background, age, gender, sexuality, or disability.

What You Bring

You’re an experienced professional, calm under pressure, and grounded in trauma-informed values. You’re ready to step into a leadership role that nurtures both people and purpose.

Selection Criteria:

Qualifications and Experience

• Relevant qualification in Human Services, Social Work, Psychology, Counselling or related field, or equivalent experience.
• Minimum three years’s experience in a human services setting.
• Experience leading, supervising and developing staff and services.
• Strong knowledge of DFV, child safety legislation, risk assessment and information-sharing frameworks.
• Experience in child protection, quality assurance or compliance is highly regarded.
• Experience in therapeutic or counselling services is desirable.

Skills and Competencies

• Strong understanding of DFV, trauma-informed practice, therapeutic interventions and safety planning.
• Ability to lead high-quality, evidence-informed service delivery.
• Sound judgement and decision-making in complex and high-risk situations.
• Strong leadership, communication and stakeholder engagement skills.
• Commitment to child safety, cultural safety and inclusive practice.
• Ability to build effective partnerships and foster continuous improvement.
• Resilient, adaptable and emotionally intelligent, with strong reflective practice skills.

Mandatory Requirements

• Current Queensland Driver Licence
• Current Blue Card
• National Police Check

Applications close: Monday 28 September 2026 at 9:00am.

Please note: Applications that do not address the selection criteria or are received after the closing date will not be considered.

DVNQ acknowledge the Aboriginal and Torres Strait Islander peoples as the Traditional Owners of this country throughout Australia and their connection to land, sea, and community. We pay our respect to them, their culture and to the Elders past, present, and emerging. We particularly acknowledge Wulgurukaba of Gurambilbarra and Yunbenun, Bindal, Gugu Badhun and Nywaigi people in the Townsville areas and for our Mt Isa Service location the Kalkadoon and Mitakoodi people on whose land DVNQ delivers its services.