Specialist DFV Advocate

North Queensland Domestic Violence Resource Service; Mount Isa City; Vor Ort; AUD 92.000 - 100.000; Vollzeit

Benefits dieser Stelle

Annual leave + loading

Salary packaging

Induction & training

Supervision & PD

Wellbeing days

EAP

Zusammenfassung

North Queensland Domestic Violence Resource Service in Mount Isa, QLD, is seeking a Specialist Domestic and Family Violence Advocate (Level 4) to join our team. You will provide trauma-informed risk assessment, safety planning, and case management to victim-survivors while collaborating with partners.

This permanent full-time role requires a tertiary qualification or two years’ experience in human services, plus strong DFV knowledge, cultural safety, and digital literacy.

Qualifikationen

• Ter tiary qualification in a relevant human services field and/or two years’ experience in the human services sector.
• Working knowledge of DFV legislation and trauma‑informed approaches.
• Strong communication and cultural safety with Aboriginal and/or Torres Strait Islander peoples.

Aufgaben

• Provide trauma-informed crisis response with risk and needs assessments.
• Deliver services grounded in a feminist understanding of DFV.
• Coordinate emergency accommodation and home safety upgrades.
• Liaise with internal and external stakeholders for holistic support.
• Assist clients in navigating court processes and protection orders.

Kenntnisse

DFV legislation knowledge

Trauma-informed care

Case management

Communication

Cultural safety with Aboriginal/Torres

Digital literacy

Ausbildung

Tertiary qualification in human services

Two years’ experience in human services

Tools

Client record-keeping systems

Jobbeschreibung

North Queensland Domestic Violence Resource Service - Mount Isa QLD

Specialist Domestic and Family Violence Advocate - Level 4

• Advocate for and support victim-survivors of domestic and family violence.
• Level 4 under the SCHADS Award, plus generous benefits.
• Be part of a supportive, collaborative team that values your professional development.
• Contribute to meaningful work focused on eliminating domestic and family violence.
• Aboriginal and/or Torres Strait Islander applicants are strongly encouraged to apply.

About DVNQ

DVNQ is committed to delivering culturally appropriate, respectful, and holistic support to individuals impacted by domestic and family violence (DFV). Established in 1994, DVNQ operates in North Queensland, with a mission to eliminate DFV through advocacy, innovation, and collaboration.

Our values-Integrity, Compassion, Advocacy, Innovation, and Collaboration are at the heart of how we work with clients, colleagues, and the community. We pride ourselves on a supportive, inclusive culture where leadership is positive and every team member contributes to our shared success.

Learn more about us at: www.DVNQ.com.au

About the Opportunity

DVNQ is currently seeking a Specialist Domestic and Family Violence Advocates (Level 4) to join our team in Mount Isa, Qld.

As a Specialist DFV Advocate, your role is pivotal both within DVNQ’s Mount Isa Team. Reporting to the Mount Isa DFV Practice Manager, this role provides specialist DFV support through trauma-informed risk assessment, safety planning, case management, and referrals.

This is a Permanent Term Full-Time position.

Key Responsibilities

• Provide trauma-informed crisis response, including risk and needs assessments and safety planning.
• Deliver services grounded in a feminist understanding of the gendered nature of DFV.
• Coordinate emergency accommodation and home safety upgrades.
• Liaise with internal and external stakeholders to ensure comprehensive, holistic client support.
• Assist clients in navigating court processes and obtaining protection orders.

For a copy of the full position descriptions, please email ***********@dvnq.org.au

Selection Criteria

To be considered, you will need to meet the following criteria:

Qualifications and Experience

• Tertiary qualification in a relevant human services field and/or two years’ experience in the human services sector.

Skills and Competencies

• Working knowledge of DFV legislation, best practices, and trauma-informed approaches.
• Strong decision-making and case management skills.
• Proven ability to communicate complex and sensitive information effectively.
• Demonstrated cultural knowledge and ability to work respectfully and effectively with Aboriginal and/or Torres Strait Islander peoples and provide culturally appropriate advice.
• Strong understanding of trauma-informed care, intergenerational trauma, and advocacy
• High level of digital literacy and experience with client record-keeping systems.

Mandatory Requirements

• Current QLD C Class Driver’s Licence.
• Current Working with Children Check (Blue Card).
• Australia: National Police Check Clearance - at organisation expense.

We are looking for someone who is compassionate, collaborative, and committed to social justice. Your communication skills will allow you to build trust with clients and partner organisations while providing essential support to those in crisis.

About the Benefits

This is a Level 4 position under the SCHADS Award, with an hourly rate of $46.70- $50.25, plus:

• Enjoy 4 weeks of annual leave with an additional 17.5% leave loading. Plus, receive an extra 3 days of leave during the Christmas period, allowing you more time to recharge and spend with loved ones.
• Access salary packaging options up to $15,900 per annum, significantly increasing your take-home pay by reducing your taxable income.
• Benefit from a structured induction process, regular in-house training, and ongoing professional development opportunities. We also provide internal and external professional supervision, ensuring you receive the guidance and support needed to thrive in your role.
• Enjoy a Monday to Friday work pattern with flexible hours, helping you maintain a healthy work-life balance.
• Participate in our dedicated team wellbeing days, designed to foster a positive and collaborative work environment.
• Access our Employee Assistance Program (EAP) for confidential support, advice, and counselling services to help you manage personal or work-related challenges.
• A commitment to staff wellbeing is reflected in our supportive work environment.

At DVNQ, we are committed to fostering a positive, inclusive, and supportive workplace where your contributions are valued and your professional development is encouraged.

DVNQ is committed to inclusivity and advocacy, ensuring equitable access and respect for all people, regardless of cultural background, age, gender, sexuality, or disability.

Applications close: Monday 12th October 2026 at 5.00pm