Team Leader - Support At Home

Care With Quality; City of Melbourne; On-site; AUD 110,000 - 140,000; Full time

Benefits offered by this job

Career development opportunities

Purpose-driven culture

Supportive leadership team

Job summary

Homewell, part of the Kinyara Health group, is recruiting for a Support at Home Lead to drive the overall success of the program, balancing client outcomes, people leadership, and commercial performance. You will embed new ways of working, build capability, and ensure high-quality care that helps clients live well at home.

You will partner with operational leaders, clinicians and support teams to deliver strong outcomes for clients, employees and the broader business.

Qualifications

• Leadership experience within aged care, home care or community services
• Strong knowledge of the Support at Home program or Home Care Package environment
• Experience leading teams through change and growth
• Confidence developing and coaching high-performing teams
• Strong understanding of quality standards, compliance and risk management
• Commercial acumen and the ability to manage funding utilisation and service performance
• Excellent stakeholder engagement and communication skills
• A collaborative, solutions-focused leadership style
• Relevant qualifications in Nursing, Allied Health, Health, Community Services or a related discipline would be highly regarded

Responsibilities

• Leading and coaching a team of Care Partners to deliver exceptional client outcomes
• Championing and embedding the Support at Home model
• Driving a culture of accountability, learning and continuous improvement
• Supporting complex client care planning, risk management and service optimisation
• Overseeing budget utilisation, service growth and sustainable program performance
• Building confidence and capability across the team in care planning, funding and client conversations
• Ensuring high standards of quality, compliance and documentation
• Partnering with stakeholders, providers and clinicians to create exceptional client experiences
• Leading teams through change with clarity, confidence and care.

Skills

People leadership

Aged care

Change management

Stakeholder engagement

Quality & compliance

Commercial acumen

Communication skills

Education

Nursing / Allied Health / Health / Community Services

Job description

At Homewell, we believe great care starts with great people. As part of the Kinyara Health group, we're on a mission to keep personal, local care alive for older Australians by combining deep community connections with the strength, innovation and support of a growing national organisation. Kinyara Health operates a portfolio of respected community care brands across Victoria, NSW and South Australia, committed to delivering exceptional care experiences and meaningful outcomes for every client

About Us

At Homewell, we believe great care starts with great people. As part of the Kinyara Health group, we're on a mission to keep personal, local care alive for older Australians by combining deep community connections with the strength, innovation and support of a growing national organisation. Kinyara Health operates a portfolio of respected community care brands across Victoria, NSW and South Australia, committed to delivering exceptional care experiences and meaningful outcomes for every client

Why Join Homewell?

This is a unique opportunity to take a leadership role at a pivotal time. You'll lead a high-performing team of seven Care Partners, shape best practice under the new Support at Home model, and work alongside an inspiring General Manager who is genuinely invested in developing people and building a strong culture.

If you're passionate about delivering outstanding client outcomes while leading teams through growth and change, we'd love to hear from you.

About the Role

As the Support at Home Lead, you'll be responsible for the overall success of the Support at Home program, balancing client outcomes, people leadership, operational excellence and commercial performance. The role exists to embed new ways of working, build capability within the team, and ensure clients receive personalised, high-quality care that helps them live well at home. The position includes leadership of Care Partners and accountability for quality, compliance, workforce capability and sustainable program performance.

You'll work closely with operational leaders, clinicians and support teams to drive strong outcomes for clients, employees and the broader business.

What You'll Be Doing

• Leading and coaching a team of Care Partners to deliver exceptional client outcomes
• Championing and embedding the Support at Home model.
• Driving a culture of accountability, learning and continuous improvement
• Supporting complex client care planning, risk management and service optimisation
• Overseeing budget utilisation, service growth and sustainable program performance
• Building confidence and capability across the team in care planning, funding and client conversations
• Ensuring high standards of quality, compliance and documentation
• Partnering with stakeholders, providers and clinicians to create exceptional client experiences
• Leading teams through change with clarity, confidence and care.

About You

We're looking for an experienced people leader who understands the balance between great care, strong operational performance and commercial sustainability.

You'll bring:

• Leadership experience within aged care, home care or community services
• Strong knowledge of the Support at Home program or Home Care Package environment
• Experience leading teams through change and growth.
• Confidence developing and coaching high-performing teams
• Strong understanding of quality standards, compliance and risk management
• Commercial acumen and the ability to manage funding utilisation and service performance
• Excellent stakeholder engagement and communication skills
• A collaborative, solutions-focused leadership style
• Relevant qualifications in Nursing, Allied Health, Health, Community Services or a related discipline would be highly regarded

Our Values

Everything we do is guided by our values:

Kindness – We respect and value every person for who they are.

Curiosity – We stay open-minded, keep learning and seek better ways of working.

Ownership – We take accountability, lead with intent and deliver meaningful outcomes.

Why You'll Love Working Here

• Lead a high-performing team of 7 Care Partners
• Work directly with a supportive and inspiring General Manager
• Influence the future of Support at Home within a growing organisation
• Be part of a purpose-driven business making a real difference in local communities
• Join a values-led culture that genuinely invests in its people
• Career development opportunities across the broader Kinyara Health group

If you're ready to lead with purpose, drive meaningful change, and help shape the future of aged care, we'd love to hear from you.