Team Leader - Support At Home

Kinyara Health; City of Melbourne; On-site; AUD 90,000 - 140,000; Full time

Job summary

Homewell, part of the Kinyara Health group in Australia, is seeking a Support at Home Lead to drive the success of the program, lead a team of seven Care Partners and uphold quality, compliance and client outcomes. You will partner with operational leaders and clinicians to embed new ways of working, develop capability and deliver personalised in-home care that supports clients to live well at home.

You’ll bring senior leadership experience in aged care or community services, with strong change

Qualifications

• Experience in aged care, home care or community services.
• Knowledge of the Support at Home program or Home Care Package environment.
• Experience leading teams through change and growth.
• Coaching high-performing teams.
• Understanding quality standards, compliance and risk management.

Responsibilities

• Lead and coach Care Partners to deliver exceptional client outcomes.
• Embed the Support at Home model and maintain program integrity.
• Drive accountability, learning and continuous improvement.
• Support complex client care planning, risk management and service optimisation.
• Oversee budget utilisation, service growth and sustainable program performance.
• Build capability across the team in care planning, funding and client conversations.
• Ensure high standards of quality, compliance and documentation.
• Partner with stakeholders, providers and clinicians to create exceptional client experiences.
• Lead teams through change with clarity and confidence.

Skills

Leadership experience

Change management

Stakeholder engagement

Communication skills

Collaborative leadership

Commercial acumen

Education

Nursing or Allied Health or related discipline

Job description

About Us

At Homewell, we believe great care starts with great people. As part of the Kinyara Health group, we're on a mission to keep personal, local care alive for older Australians by combining deep community connections with the strength, innovation and support of a growing national organisation. Kinyara Health operates a portfolio of respected community care brands across Victoria, NSW and South Australia, committed to delivering exceptional care experiences and meaningful outcomes for every client

Why Join Homewell?

This is a unique opportunity to take a leadership role at a pivotal time. You'll lead a high-performing team of seven Care Partners, shape best practice under the new Support at Home model, and work alongside an inspiring General Manager who is genuinely invested in developing people and building a strong culture.

About the Role

As the Support at Home Lead, you'll be responsible for the overall success of the Support at Home program, balancing client outcomes, people leadership, operational excellence and commercial performance. The role exists to embed new ways of working, build capability within the team, and ensure clients receive personalised, high-quality care that helps them live well at home. The position includes leadership of Care Partners and accountability for quality, compliance, workforce capability and sustainable program performance.

You’ll work closely with operational leaders, clinicians and support teams to drive strong outcomes for clients, employees and the broader business.

What You’ll Be Doing

• Leading and coaching a team of Care Partners to deliver exceptional client outcomes
• Championing and embedding the Support at Home model.
• Driving a culture of accountability, learning and continuous improvement
• Supporting complex client care planning, risk management and service optimisation
• Overseeing budget utilisation, service growth and sustainable program performance
• Building confidence and capability across the team in care planning, funding and client conversations
• Ensuring high standards of quality, compliance and documentation
• Partnering with stakeholders, providers and clinicians to create exceptional client experiences
• Leading teams through change with clarity, confidence and care.

About You

We're looking for an experienced people leader who understands the balance between great care, strong operational performance and commercial sustainability.

You’ll bring:

• Leadership experience within aged care, home care or community services
• Strong knowledge of the Support at Home program or Home Care Package environment
• Experience leading teams through change and growth.
• Confidence developing and coaching high-performing teams
• Strong understanding of quality standards, compliance and risk management
• Commercial acumen and the ability to manage funding utilisation and service performance
• Excellent stakeholder engagement and communication skills
• A collaborative, solutions-focused leadership style
• Relevant qualifications in Nursing, Allied Health, Health, Community Services or a related discipline would be highly regarded

Our Values

Everything we do is guided by our values:

Kindness – We respect and value every person for who they are.

Curiosity – We stay open-minded, keep learning and seek better ways of working.

Ownership – We take accountability, lead with intent and deliver meaningful outcomes.

Why You’ll Love Working Here

• Lead a high-performing team of 7 Care Partners
• Work directly with a supportive and inspiring General Manager
• Influence the future of Support at Home within a growing organisation
• Be part of a purpose-driven business making a real difference in local communities
• Join a values-led culture that genuinely invests in its people
• Career development opportunities across the broader Kinyara Health group