Team Leader Service Delivery

Department of Energy, Environment and Climate Action VIC; City of Hume; Hybrid; AUD 90.000 - 120.000; Vollzeit

Zusammenfassung

Department of Energy, Environment and Climate Action VIC – Hume VIC seeks a Team Leader Service Delivery to lead a small team and provide customer service, corporate and administrative support for the site and region. The role drives a culture of service excellence across the DEECA Regions Division and requires agile navigation in a changing environment.

The position offers flexible work arrangements within the Hume Region, Benalla preferred, with hybrid setup and mandatory pre-employment

Qualifikationen

• Experience leading a small team.
• Knowledge of DEECA safety and wellbeing climate, systems and governance.
• Knowledge of DEECA facilities management operations, requirements and systems.
• MS Office applications experience desirable.

Aufgaben

• Lead the provision of internal and external customer service, corporate and administrative support relevant to the site and region.
• Foster a climate of service excellence across the DEECA Regions Division.
• Navigate a changing organisational context in an agile and fast-paced operating environment.

Kenntnisse

Experience leading a small team

Safety and wellbeing governance

Facilities management knowledge

Tools

MS Office

Jobbeschreibung

Department of Energy, Environment and Climate Action VIC – Hume VIC

The Team Leader Service Delivery is responsible for the provision of internal and external customer service, corporate, administrative and business support relevant to the site and region and leads a climate of service excellence across the DEECA Regions Division. The role requires outstanding and demonstrated site leadership and the ability to navigate a changing organisational context in an agile and fast paced operating environment.

Specialist/Technical Expertise/Qualifications

• Experience leading a small team
• Knowledge of DEECA's safety and wellbeing climate, systems and governance
• Knowledge of DEECA’s facilities management operations, requirements and systems
• Skilled in MS Office applications (Word, Excel, PowerPoint, OneNote, Outlook, SharePoint) is desirable

This is an ongoing position. The work location for this position is flexible within the Hume Region, Benalla preferred with hybrid work arrangements available.

Please refer to the Key Selection Criteria provided in the Position Description, including the mandatory requirements.

Applications close 11.59pm on Tuesday, 06 October 2026.

All applications must be submitted through the online portal. We are unable to consider email or manual applications at this time.

Preferred candidates will be required to undertake pre-employment screening, including a Declaration and Consent form and a Nationally Coordinated Criminal History Check.

To be eligible for appointment to this role, applicants will possess corresponding work rights for the advertised employment period. Appointment to an ongoing position is only available to an Australian/New Zealand citizen or an Australian Permanent Resident.

Other relevant information:

An inclusive, culturally safe and flexible workplace

DEECA fosters an inclusive workplace culture and is committed to a fair, accessible, and equitable recruitment process.

We strongly encourage Aboriginal and or Torres Strait Islander people to apply. We recognise the strengths, knowledge and perspectives First Nations people bring and DEECA is committed to a culturally safe and respectful workplace. If you need support to participate, please contact ***************@deeca.vic.gov.au.

We support flexible working arrangements, including hybrid work, varied hours, part-time work and job sharing. For more information about our recruitment processes, visit applying for a role with us.