Team Leader, Residential Care – Trauma‑Informed (Wangaratta)

Junction Support Services; Wangaratta; On-site; AUD 110,000 - 120,000; Full time

Benefits offered by this job

NFP Salary Packaging up to $15,900 per

An extra week of annual leave

Annual wage increases in line with CPI

Ongoing training and development

Career progression opportunities

Employee Assistance Program

Wellbeing benefits: Fitness Passport &

Job summary

Junction Support Services in Wangaratta seeks a Team Manager to lead a residential care home for young people, guiding a team of Residential Care Workers to deliver safe, trauma-informed care. The role combines frontline leadership with staff development and strategic operational oversight.

You'll ensure structured practice, strong governance and ongoing professional growth within a collaborative care team environment. This is a full-time, ongoing leadership opportunity.

Qualifications

• A relevant Bachelor's degree is an essential requirement for this position.
• Degrees in Social Work, Community Services, Disability or related disciplines are acceptable.
• Experience leading residential care teams or similar settings is preferred.

Responsibilities

• Lead and develop your team, providing supervision, coaching and professional growth.
• Oversee day-to-day operations of the home to ensure structure and consistency.
• Shape therapeutic practice with Case Managers and the care team.
• Lead through complexity, manage risk and provide calm direction.
• Keep young people at the centre and ensure their voices influence decisions.
• Maintain quality and accountability and build stakeholder relationships.

Skills

Leadership

Trauma-informed care

Staff development

Risk assessment

Communication

Conflict resolution

Education

Bachelor's degree in Social Work, Community Services or Disability

Job description

Junction Support Services in Wangaratta seeks a Team Manager to lead a residential care home for young people, guiding a team of Residential Care Workers to deliver safe, trauma-informed care. The role combines frontline leadership with staff development and strategic operational oversight.

You'll ensure structured practice, strong governance and ongoing professional growth within a collaborative care team environment. This is a full-time, ongoing leadership opportunity.