Team Leader - Paralegal

Legal - Support; Parramatta; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid work

Senior leadership access

Growth opportunities

Strong culture

Impactful leadership

Professional development

Job summary

A growing specialist personal injury law firm in Parramatta seeks an experienced paralegal ready to move into a leadership role. You will lead, mentor and develop a team of paralegals, ensuring workflows run smoothly and clients receive exceptional service.

Working with the firm's legal leadership, you will shape processes, oversee workloads, and contribute to the growth of the practice in a collaborative, high-performance environment with hybrid working.

Qualifications

• Demonstrated paralegal experience in personal injury law.
• Experience mentoring, supervising or leading paralegals or readiness for leadership.
• Understanding of personal injury claims and related processes (workers comp, CTP, public liability, TPD).
• Excellent organisational skills and ability to manage competing priorities.
• Attention to detail, sound judgement and proactive problem-solving.
• Clear communication and ability to build relationships.
• Genuine interest in developing people, improving processes and team culture.

Responsibilities

• Lead, support and mentor a team of paralegals, fostering a high-performing environment.
• Oversee workloads, file allocation and workflow management to ensure timely progress.
• Monitor file quality, compliance, documentation and matter progression.
• Support onboarding, training and ongoing development of team members.
• Collaborate with solicitors and leadership to maintain high client service standards.
• Foster ownership, continuous improvement and shared success.

Skills

Leadership

Mentoring

Communication

Organisation

Attention to detail

Problem-solving

Client-focused

Job description

My client is a growing, specialist personal injury law firm based in Parramatta, known for its client-first approach, strong team culture and commitment to achieving meaningful outcomes.

With a focus on workers compensation, motor vehicle accidents, work injury damages, public liability and TPD claims, the firm combines specialist legal expertise with a practical, people-focused approach.

The opportunity

This is an ideal role for an experienced personal injury paralegal who is ready to move beyond managing their own files and step into a leadership position.

You will play a key role in supporting the performance and development of the paralegal team, ensuring matters progress efficiently, workflows are well managed and clients receive the level of service the firm is known for.

Working closely with the firm's legal leadership, you will have the opportunity to influence processes, develop people and contribute to the continued growth of the practice.

Key responsibilities

• Lead, support and mentor a team of paralegals, fostering a positive, accountable and high-performing environment.
• Oversee workloads, file allocation and workflow management to ensure matters progress efficiently and deadlines are met.
• Monitor file quality, compliance, documentation and matter progression across the team.
• Support onboarding, training and the ongoing development of team members.
• Work collaboratively with solicitors and senior leadership to maintain high standards of client service.
• Help build a culture of ownership, continuous improvement and shared success.

My client is a growing, specialist personal injury law firm based in Parramatta, known for its client-first approach, strong team culture and commitment to achieving meaningful outcomes.

With a focus on workers compensation, motor vehicle accidents, work injury damages, public liability and TPD claims, the firm combines specialist legal expertise with a practical, people-focused approach.

The opportunity

This is an ideal role for an experienced personal injury paralegal who is ready to move beyond managing their own files and step into a leadership position.

You will play a key role in supporting the performance and development of the paralegal team, ensuring matters progress efficiently, workflows are well managed and clients receive the level of service the firm is known for.

Working closely with the firm's legal leadership, you will have the opportunity to influence processes, develop people and contribute to the continued growth of the practice.

Key responsibilities

• Lead, support and mentor a team of paralegals, fostering a positive, accountable and high-performing environment.
• Oversee workloads, file allocation and workflow management to ensure matters progress efficiently and deadlines are met.
• Monitor file quality, compliance, documentation and matter progression across the team.
• Support onboarding, training and the ongoing development of team members.
• Work collaboratively with solicitors and senior leadership to maintain high standards of client service.
• Help build a culture of ownership, continuous improvement and shared success.

About you

• Demonstrated experience working as a paralegal within personal injury law.
• Previous experience mentoring, supervising or leading other paralegals, or clear readiness to take the next step into leadership.
• A sound understanding of personal injury claims and the associated legal processes, ideally across workers compensation, CTP, work injury damages, public liability or TPD.
• Excellent organisational skills and the ability to manage competing priorities across a team.
• Strong attention to detail, sound judgement and a proactive approach to problem-solving.
• Clear, confident communication skills and the ability to build strong working relationships.
• A genuine interest in developing people, improving processes and contributing to a positive team culture.
• A client-focused mindset, with a strong sense of accountability and ownership.

Benefits

• A genuine leadership opportunity where you can make a difference.
• The chance to help shape and develop a growing specialist personal injury team.
• A collaborative, low-ego environment that values initiative, trust and accountability.
• Direct access to senior leadership and the opportunity to influence how the team operates.
• Hybrid working arrangements.
• A specialist practice where your experience is valued and your contribution is visible.
• The opportunity to grow professionally alongside a firm committed to continuous improvement and strong client outcomes.