Team Leader | Employment & Program (Disability Support)

The Flagstaff Group; Shoalhaven Heads; On-site; AUD 56,000 - 60,000; Full time

Benefits offered by this job

Hourly rate $40.49–$43.42

Salary packaging

Learning & development

Employee Assistance Program

Job summary

The Flagstaff Group in Shoalhaven Heads NSW seeks a Team Leader for the Employment and Program team to lead a hands-on role delivering disability support services under the NDIS. You will balance leadership, coordination and direct participant support to help people build life skills and independence.

You will manage program delivery, coordinate supports, ensure compliance with NDIS standards, build strong relationships with participants and families, and drive continuous improvement.

Qualifications

• Tertiary qualifications in Community Services, Education, Training & Assessment OR 2+ years relevant experience.
• High-level communication skills and confidence engaging with a wide range of people.
• Strong organizational skills and ability to manage competing priorities.
• Excellent digital and administrative capability (Microsoft Suite + internal systems).
• Current NSW Driver’s License.
• Senior First Aid (or willingness to obtain).
• National Police Check, Working With Children Check & NDIS Worker Screening (or willingness to obtain).

Responsibilities

• Lead and support a team to deliver structured programs.
• Coordinate participant supports, schedules and activities.
• Monitor progress and ensure compliance with NDIS standards.
• Build strong relationships with participants, families and stakeholders.
• Contribute to continuous improvement and service excellence.

Skills

Team leadership

Communication skills

Organizational skills

Digital capability

Disability sector experience

Education

Tertiary qualifications in Community Services

Tools

Microsoft Office

Internal systems

Job description

Team Leader | Employment & Program (Disability Support)

The Flagstaff Group – Shoalhaven Heads NSW

The Employment and Programs Team is a hands-on leadership role. Whether you come from education, disability, youth work or employment services, this role lets you lead a supportive team and help participants build life skills and independence.

Who We Are

The Flagstaff Group is a respected NDIS provider with 60+ years of history delivering life skills training, school transition support, employment programs, and community inclusion initiatives across the Illawarra and Shoalhaven.

At Flagstaff, we only see abilities - and we are committed to fostering meaningful pathways for people with disabilities.

What Will My Role Entail?

As a Team Leader reporting to the Employment and Program Team Lead, you will play a key role in delivering high-quality NDIS services and leading program outcomes. You’ll balance leadership, coordination, and hands-on support to ensure participants achieve their individual goals.

Your responsibilities will include:

• Leading and supporting a team to deliver structured programs
• Supporting and coordinating participant supports, schedules, and activities
• Monitoring progress and ensuring compliance with NDIS standards
• Building strong relationships with participants, families, and stakeholders
• Contributing to continuous improvement and service excellence

About You

You may come from teaching, youth mentoring, VET delivery, childcare, behavior support, disability services, employment services, or community development roles. What matters most is your ability to lead, inspire and support learning. You will bring:

• Tertiary qualifications in Community Services, Education, Training & Assessment OR 2+ years relevant experience.
• High-level communication skills and confidence engaging with a wide range of people.
• Strong organizational skills and ability to manage competing priorities.
• Excellent digital and administrative capability (Microsoft Suite + internal systems).
• A genuine commitment to supporting people with a disability to achieve life, learning and independence goals.
• Current NSW Driver’s License.
• Senior First Aid (or willingness to obtain).
• National Police Check, Working With Children Check & NDIS Worker Screening (or willingness to obtain).

What We Offer

• Rewarding leadership role shaping life skills and school-to-work pathways.
• Be part of a supportive and values-driven non-profit with a strong local reputation.
• Extensive learning and development opportunities.
• Hourly rate between $40.49 - $43.42 based on skills and experience
• Salary packaging (up to $15,900 tax-free).
• Recognition and staff celebration programs.
• Employee Assistance Program (free confidential counselling).

Interested Applicants

If you are ready to take the the next step of your career in leadership, we would love to hear from you! Please submit a resume and cover letter that outlines how your experience and skills match the above criteria.

Applications Close: 30 September 2026

We are committed to providing reasonable adjustments throughout the recruitment process.

Flagstaff is committed to creating an inclusive workplace where everyone is treated with dignity and respect. We welcome applications from people of all backgrounds, including people with disability, Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse communities, LGBTQIA+ individuals, and people of all ages.