Team Leader - Disability Queensland - Rockhampton - Full Time

Kirinari Community Services; Rockhampton Regional; On-site; AUD 90,000 - 115,000; Full time

Benefits offered by this job

Supportive culture

Regular coaching

Career development

Positive Behaviour Support training

Trauma-informed practice

Therapeutic skill-building

Flexible rosters

Job summary

Kirinari Community Services is seeking an experienced Team Leader to guide a team of Disability Support Workers in delivering person-centred, therapeutic supports.

You will provide leadership, coaching and monitoring to ensure services align with participant goals, while maintaining quality and compliance. This role emphasizes trauma-informed practice, collaboration with families and ongoing development to build confident teams.

Qualifications

• Previous experience in a leadership, supervisory or senior support role.
• Current NDIS Worker Screening Clearance.
• Current First Aid and CPR.
• Current Driver Licence.
• Reliable and insured vehicle.
• Working with Children's Check / Blue Card, where required.
• Australian working rights.

Responsibilities

• Lead, coach and support a team of Disability Support Workers.
• Coordinate day-to-day service delivery and respond to emerging participant needs.
• Monitor participant outcomes and ensure supports remain aligned with goals.
• Promote participant choice, control, dignity and self-determination.
• Monitor documentation, notes and support records to ensure quality and compliance.
• Identify training, development and coaching opportunities for team members.
• Work collaboratively with participants, families, support networks and stakeholders.
• Contribute to continuous improvement and quality service delivery.
• Support compliance with organisational policies, procedures and NDIS requirements.

Skills

Team leadership

Coaching

Communication skills

Problem-solving

Organisational skills

Job description

Empowering Choice. Building Capacity. Leading Meaningful Lives.

At Kirinari, we deliver person-centred, therapeutic supports that empower people with disability to live the life they choose.

We're seeking an experienced and passionate Team Leaders to lead and support a team of Disability Support Workers in delivering high-quality, person-centred services that make a meaningful difference in the lives of participants.

This is an opportunity to combine people leadership, therapeutic practice and service coordination to create positive outcomes for participants and a strong, capable support team.

As a Team Leader, you won't simply be managing a roster or overseeing day-to-day tasks.

Why This Role Is Different

• Strengths-based and person-centred practice
• Trauma-informed approaches
• Positive Behaviour Support principles
• Capacity building and skill development
• Choice, control and self-determination
• Meaningful community participation
• Consistency, trust and relationship-based supports
• Reflective practice, coaching and continuous improvement

You’ll support your team to understand that every interaction is an opportunity to build confidence, increase independence and achieve meaningful participant outcomes.

About The Role

As a Team Leader, you will provide leadership, guidance and support to Disability Support Workers while ensuring services are delivered safely, consistently and in line with participant goals and individual support plans.

Using a Strengths-based And Trauma-informed Approach, You Will

• Lead, coach and support a team of Disability Support Workers
• Build a positive, accountable and supportive team culture
• Provide guidance around person-centred and therapeutic support practices
• Support the implementation of Positive Behaviour Support strategies
• Monitor participant outcomes and ensure supports remain aligned with goals
• Promote participant choice, control, dignity and self-determination
• Coordinate day-to-day service delivery and respond to emerging participant needs
• Support staff with complex situations and guidance around appropriate responses
• Monitor documentation, notes and support records to ensure quality and compliance
• Identify training, development and coaching opportunities for team members
• Work collaboratively with participants, families, support networks and stakeholders
• Contribute to continuous improvement and quality service delivery
• Support compliance with organisational policies, procedures and NDIS requirements

What Success Looks Like

Success in this role isn't simply measured by whether the roster is filled or tasks are completed.

It's Reflected In

• Confident and capable support workers
• Consistent, high-quality therapeutic supports
• Strong relationships between participants and their support teams
• Improved participant independence and outcomesA positive culture of accountability, learning and continuous improvement

Who We're Looking For

• Have exp leading a team in the disability, community or human services sector
• Understand person-centred, strengths-based and trauma-informed practice
• Can build genuine and respectful relationships with participants, families and staff
• Are confident providing coaching, feedback and support to team members
• Can remain calm and solutions-focused when responding to complex situations
• Have strong communication, organisation and problem-solving skills
• Can balance empathy and support with professional boundaries and accountability
• Are committed to participant choice, dignity and self-determination
• Are passionate about developing people and creating a positive team culture

Essential Requirements

• Previous experience in a leadership, supervisory or senior support role
• Current NDIS Worker Screening Clearance
• Current First Aid and CPR
• Current Driver Licence
• Reliable and insured vehicle
• Working with Children's Check / Blue Card, where required
• Australian working rights

What We Offer

• Supportive Therapeutic Culture
• Regular coaching and reflective practice
• Professional Development and internal career opportunities
• Positive Behaviour Support training
• Trauma-informed practice development
• Therapeutic support skill-building
• Flexible Rosters & Work-Life Balance

Applications close 22nd October and 5.00pm.

Due to the high volume of applications, the interview process may commence before the closing date.

You must have the right to live and work in Australia.

Kirinari embrace Equal Employment Opportunity (EEO) that promotes a diverse workforce and encourage applications from First Nations & Torres Strait Islander Peoples and applicants from culturally and linguistically diverse (CALD) backgrounds.

People of all ages and abilities including people with lived experience or knowledge of disability are also encouraged to consider a career with us.