Home Based Care Case Manager (Fixed-Term 1year)

MacKillop Family Services Pty; Geelong; On-site; AUD 52,000 - 63,000; Full time

Benefits offered by this job

Competitive Hourly Rate (SCHADS Level

Salary packaging up to $18550 per year

Paid Training (TCI, Sanctuary, Culture

Fitness Passport

Employee Assistance Program

Supportive Manager Meetings

Sanctuary Model framework

Job summary

MacKillop Family Services is seeking a Home-Based Care Case Manager in Geelong to support children and young people in foster care. The role focuses on trauma-informed care, safety, stability and emotional well-being, with regular home visits and caregiver support.

The role is a full-time fixed-term backfill ending 08 January 2028, onsite in Geelong, reporting to the Home-Based Care Coordinator. Successful candidates will demonstrate cultural awareness and strong documentation practices.

Qualifications

• Tertiary qualifications in Social Work, Psychology, or related behavioural sciences.
• Strong communication and interpersonal skills, with the ability to work collaboratively in multidisciplinary teams.
• Experience providing case management in complex family situations within child protection.

Responsibilities

• Provide comprehensive home-based care case management and supervise caregivers.
• Conduct regular home visits and annual assessments for clients.
• Coordinate care plans with Child Protection and community services; ensure documentation and compliance.

Skills

Cultural awareness

Trauma-informed practice

Communication skills

Team collaboration

Education

Tertiary qualification in Social Work/Psychology/related behavioural sciences

Job description

About The Role

A Home-Based Care Case Manager supports children and young people living in foster through a therapeutic, trauma-informed approach that prioritises safety, stability, and emotional well-being. The role provides comprehensive case management, including supervising and supporting caregivers, completing annual assessments, conducting regular home visits, and spending meaningful one-to-one time with clients, with the flexibility to increase contact when risks or needs escalates. It requires strong cultural awareness, particularly in relation to Aboriginal children and families, along with a solid grounding in trauma-informed practice, pain-based behaviours, and social work theory. The Case Manager works collaboratively with caregivers, families, Child Protection, and community services to ensure care plans are coordinated, evidence-informed, and responsive to each child’s circumstances. Success in the role relies on excellent communication and interpersonal skills, the ability to work effectively within multidisciplinary teams while exercising sound judgement independently, and a commitment to high standards of documentation, legislative compliance, and child safeguarding.

This is a Full-Time Fixed Term (parental leave backfill) opportunity concluding on the 8th of Jan 2028, based in Geelong within our Home-Based Care Program. The position reports to the Home-Based Care Coordinator.

Key Selection Criteria

• Knowledge and understanding of Aboriginal culture, values, and the issues impacting Aboriginal children, young people, and families.
• Relevant tertiary qualifications in Social Work, Psychology, or related behavioural sciences.
• Strong communication and interpersonal skills, with the ability to work collaboratively and exercise sound judgement independently.
• Demonstrated experience providing case management in complex family situations within the child protection system.
• Well-developed time-management and risk-assessment skills.
• Experience in community services such as residential care, home-based care, disability, family services, or reunification.
• Understanding of the Children, Youth and Families Act 2005 and child welfare policies.
• Commitment to trauma-informed practice and therapeutic models, including the Sanctuary Model.

This role is an onsite community and office-based, involving regular home visits and stakeholder engagement across Geelong.

Our Offer

• Competitive Hourly Rate in the SCHADS Award Level 5, dependent on qualification and experience.
• Salary packaging – we can help you to maximise your salary packaging up to $18,550 per year, which allows you to reduce the amount of tax you pay.
• Paid Training that is industry specific including Therapeutic Crisis Intervention (TCI), Sanctuary and Cultural Awareness training.
• Fitness Passport - which is a discounted workplace health and fitness program available to you and your family. For a fraction of the price of a regular gym membership.
• Employee Assistance Program- Free access to a wide range of options with all aspects of life such as social, financial, physical, mental health by providing counselling and coaching supporting relating both to your circumstance, even including health advice from qualified nutritionists.
• Supportive Environment - Monthly supportive meetings with your direct manager.
• Sanctuary Organisation - MacKillop’s work is underpinned by the Sanctuary Model, an evidence-supported, whole of organisation framework that brings our values to life. The model reinforces our ability to create a safe environment that teaches people to cope effectively with stress and trauma, and to heal.

Curious about the MacKillop vibe? Jump onto Instagram and follow @mackillopcareers for a fun, inside look at our team culture.

You Must Have a

• Valid and current Driver’s Licence;
• Satisfactory Criminal History Check (paid for by MacKillop);
• Valid Employee Working with Children Check;
• Valid and current NDIS Workers Screening Check (for risk assessed / client facing roles). MacKillop can assist successful candidates with their application.

Our Commitment

MacKillop celebrates and draws strength from diversity and respects the dignity of all people. Every person at MacKillop has the right to be safe and to be treated justly. We value every person’s ability, cultural or linguistic backgrounds, ethnicity, sexual orientation, gender identity, gender expression, intersex status, relationship status, religious or spiritual beliefs, socio-economic status, and age.

It is our goal that MacKillop Family Services continues to evolve as a culturally safe, culturally competent, and welcoming organisation to Aboriginal and Torres Strait Islander children, young people, families, and communities.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply for this position.

For a full listing please view the Position Description at the bottom of this page.

Miranda Carter at [e-mail]