Team Leader

Sawyer Sourcing; Wangaratta; On-site; AUD 104,000 - 127,000; Full time

Benefits offered by this job

Exercise breaks

Health reimbursement

Employee Assistance Program

Additional leave

Professional development

Job summary

Prominent Community Services organisation is seeking a senior leader to oversee a multidisciplinary team and ensure high-quality service delivery across the region. The role focuses on staff supervision, professional development, and stakeholder engagement to achieve positive client outcomes.

The successful candidate will manage budgets, reporting and regulatory compliance, while driving continuous improvement and service development initiatives within a values-led culture.

Qualifications

• Relevant qualifications or experience in leadership or management.
• Ability to lead and mentor a multidisciplinary team.
• Experience delivering high-quality services with a focus on client outcomes.
• Strong stakeholder management, complaints handling and risk oversight.
• Experience with budgets, reporting and regulatory compliance.
• Commitment to continuous improvement and workforce development.

Responsibilities

• Lead and support a multidisciplinary team.
• Oversee daily service delivery to ensure quality and compliance.
• Provide supervision, performance management and professional development.
• Manage stakeholder relationships, complaints and operational risk.
• Monitor budgets, reporting and regulatory requirements.
• Contribute to service development and continuous improvement initiatives.

Skills

Leadership

Team management

Stakeholder management

Budget management

Staff supervision

Coaching & mentoring

Job description

Prominent Community Services organisation

$115K ++

This not for profit organisation is a well-established and purpose-driven community service provider operating across the region. Working in partnership with government, local services and community stakeholders, they deliver high-quality services that support at risk individuals and families.

Known for its values-led culture, collaborative leadership and focus on continuous improvement, the organisation combines commercial discipline with genuine social impact. Team members are driven by a shared commitment to strengthening communities and creating positive outcomes that make a real difference.

The Role

• Lead and support a multidisciplinary team
• Oversee daily service delivery to ensure quality, compliance and positive client outcomes
• Provide supervision, performance management and professional development to staff
• Manage stakeholder relationships, complaints and operational risk
• Monitor budgets, reporting and regulatory requirements
• Contribute to continuous improvement and service development initiatives

The Benefits

• Exercise during work hours. Up to two paid exercise breaks a week during your ordinary work hours
• Health & wellbeing reimbursements. Claim up to $450 a year back for any health & wellbeing related expenses
• Employee Assistance Program providing independent, free, confidential support for you and members of your family
• Option to purchase additional leave
• Ongoing training and professional development opportunities (including access to financial support and study)

Pay & Conditions

In return for your dedication, experience and professionalism,you will receive:

• An attractive base salary of $115, 000 + super (based on Social, Community, Home Care and Disability Services Industry Award 2010, Level 6)
• 12% Superannuation
• 17.5% Annual Leave loading
• The ability to maximise your take home pay with Salary Packaging - up to $15,900 for living expenses and additional $2,650 for meal and entertainment expenses each year tax free

About You

To be successful in this role you will have the following:

• Relevant qualifications or experience in leadership or management
• Experience leading, coaching and mentoring a team in a service-based environment
• Ability to work under pressure, meet deadlines and be adaptable
• Ability to contribute to service development and improvements
• Highly developed customer service and problem-solving skills
• Highly developed communication, negotiation and advocacy skills
• The ability to influence culture, role model organisational values and engage a team to achieve outcomes
• Highly developed organisational and time management skills
• Well-developed IT and administrative skills
• Experience within the social services or community sectors will be highly regarded.

The successful candidate must participate in a National Police Check and Working with Children Check as this role operates within a Child Safe organisation.