Team Lead - Supported Employment

Karingal; Geelong; Hybrid; AUD 77,000 - 94,000; Full time

Benefits offered by this job

Salary packaging

Discounts

University study discount

Purchased leave

Wellbeing support

Job summary

genU Social Enterprise in Victoria is seeking a Workforce Team Leader to join the team and support sites across Melbourne and South West Victoria. The role reports to the Social Enterprise Manager and leads the Workforce Coordinators while driving employment pathways for supported employees.

You will ensure compliant, best-practice processes aligned with NDIS standards and foster an inclusive, supportive workplace culture that helps participants achieve their employment goals.

Qualifications

• Demonstrated leadership experience in disability services, community services, employment services, social enterprises, or a related sector.

Responsibilities

• Lead and support the Workforce Coordinator team across WA, ensuring consistent, compliant, and best-practice workforce processes.
• Drive recruitment, onboarding, and workforce planning activities to maintain a strong pipeline of supported employees.
• Develop and oversee training, career development, and transition programs that help employees build skills and achieve employment goals.
• Build and maintain relationships with schools, community organisations, employment services, and disability sector partners to create employment opportunities.
• Monitor workforce performance, compliance, and reporting, using data and insights to drive continuous improvement.
• Foster a positive, inclusive, and supportive culture that empowers people with disability to succeed in the workplace.

Skills

Leadership experience

People leadership

Recruitment

NDIS knowledge

Communication

Relationship building

Problem solving

Coaching and mentoring

Job description

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Location: Geelong or Melbourne, Victoria
Salary: $85,280 + super + salary packaging
Employment status: Permanent Full Time
Job number: 3717

Hey you!

genU is looking for Workforce Team Leader to join the Social Enterprise in Victoria. The Social Enterprises division delivers high-quality, commercially sustainable goods and services while providing meaningful employment opportunities for NDIS participants with employment-related goals and the broader supported workforce.

What you’ll do

The Workforce Team Leader supports site teams and supported employees across genU Social Enterprise sites across Melbourne and South West Victoria. Reporting to the Social Enterprise Manager, this role leads the Workforce Coordinators, oversees recruitment, training, development and employment pathways for supported employees, and ensures consistent, best-practice processes that align with NDIS standards while fostering an inclusive and supportive workplace.

• Lead and support the Workforce Coordinator team across WA, ensuring consistent, compliant, and best-practice workforce processes.
• Drive recruitment, onboarding, and workforce planning activities to maintain a strong pipeline of supported employees.
• Develop and oversee training, career development, and transition programs that help employees build skills and achieve employment goals.
• Build and maintain relationships with schools, community organisations, employment services, and disability sector partners to create employment opportunities.
• Monitor workforce performance, compliance, and reporting, using data and insights to drive continuous improvement.
• Foster a positive, inclusive, and supportive culture that empowers people with disability to succeed in the workplace.

What you’ll bring

• Demonstrated leadership experience in disability services, community services, employment services, social enterprises, or a related sector.
• Strong people leadership skills with the ability to coach, mentor, and develop high-performing teams.
• Experience in recruitment, workforce development, stakeholder engagement, and supporting individuals to achieve employment outcomes.
• Sound knowledge of NDIS requirements, employment legislation, compliance frameworks, and supported employment practices.
• Excellent communication, relationship-building, and problem-solving skills, with the ability to work collaboratively across diverse stakeholder groups.
• A passion for social impact and a commitment to creating inclusive employment opportunities for people with disability.

(You’ll also need an NDIS Worker Screening Check and Orientation Module Certificate – but don’t worry, we’ll help guide you through this.)

Why you’ll love working at genU

At genU, we’re committed to creating a welcoming, safe, and respectful space where everyone is empowered to play their part in the important work that we do.

We welcome diversity in all its forms including disability, culture, gender, age, sexuality and religion and celebrate the unique perspectives and experience each of us brings.

You’ll also get

• Salary packaging - up to $15,900 tax-free plus meal/entertainment benefits
• Discounts - savings at 450+ retailers including Coles, Woolworths & JB Hi-Fi
• University Study Discount - Enjoy a 25% fee reduction for undergraduate and postgraduate courses at Torrens University.
• Purchased leave options - the ability to buy additional annual leave to support work-life balance and flexibility.
• Wellbeing support - 24/7 access to a holistic employee assistance program

We are committed to ensuring an accessible recruitment experience. If you need any adjustments or have specific accessibility requirements at any stage of the process, please contact our team at [e-mail] or 03 5249 6119.