Team Coordinator- SafeWork NSW- Construction Infrastructure & Renewables

NSW Department of Customer Service; Parramatta; On-site; AUD 141,000 - 173,000; Full time

Benefits offered by this job

Superannuation

Job summary

NSW Department of Customer Service – Parramatta NSW is recruiting a SafeWork NSW Inspector to lead a team of professionals, supervise field and office operations, and ensure compliance with work health and safety laws. The role focuses on delivering expert guidance, mentoring staff, and coordinating response programs.

Based in Parramatta, the position requires a strong regulatory background, a valid driver’s licence, and completion of the NITP Diploma in Government (Workplace Inspection).

Qualifications

• Experience leading and coordinating teams of inspectors and professionals.
• Strong understanding of work health and safety legislation and regulatory priorities.
• Ability to coach and mentor staff in a fast-paced environment.

Responsibilities

• Coordinate, supervise and support a team of inspectors and staff in office and field.
• Provide supervision and operational support ensuring alignment with policy and procedures.
• Offer advice on safe work practices and compliance with WHS laws.
• Identify emerging issues and support prevention and response programs for WHS.
• Build professional relationships with customers and stakeholders to improve WHS outcomes.

Skills

Team leadership

Stakeholder engagement

WH&S knowledge

Regulatory understanding

Education

Diploma in Government (Workplace Inspection)

Job description

NSW Department of Customer Service – Parramatta NSW

• Lead & support the people who keep NSW workplaces safe and healthy every day.
• SafeWork NSW - Team Coordinator, Salary starting at $156,969.00 plus superannuation
• Ongoing (permanent) position based in Parramatta

About SafeWork NSW

SafeWork NSW is the state's workplace health and safety regulator. Our focus is to protect NSW workers by preventing and reducing work related fatalities, serious injuries, and illnesses by securing compliance with work health and safety and associated legislation.

SafeWork NSW is undergoing an exciting and important period of transformation as we establish the organisation as a modern, strong and standalone Work Health and Safety Regulator.

About the team:

SafeWork NSW Construction directorate has a strategic approach to supporting a safe, healthy and productive construction industry in NSW. Construction provides a strong and consistent focus on building industry capability through strategic stakeholder engagement, evidence and risk-based harm prevention initiatives, and proportionate and targeted regulator response to construction incidents and requests for service.

The Infrastructure & Renewables (I&R) Team is part of the Construction Directorate providing regulatory services to major infrastructure and renewable projects across NSW.

About the role:

Reporting to a Manager, the role of Team Coordinator will provide supervision, operational support and quality assurance, and will also conduct requests for service, incident investigations, prevention and response programs of work.

• Coordinate, supervise and support a team of professionals that may include Inspectors, specialists, project officers and support staff.
• Provide team supervision and operational support in the office and the field to ensure services and decisions align with our strategic plan, regulatory priorities, legislation, policies and procedures, and customer service standards, and are consistent, professional and responsive.
• Offer advice regarding safe work practices and how to comply with relevant work health and safety laws.
• Support the community and people of NSW by identifying emerging issues and industry trends and supporting implementation of prevention and response programs of work that address both physical and psychosocial harms and hazards.
• Build and maintain effective and professional working relationships with customers and stakeholders to improve WHS outcomes.
• Provide coaching and mentoring to team members, ensuring internal administrative and organisational requirements are completed.
• Contribute to a positive, supportive, and rewarding workplace.

About you:

You will bring knowledge and experience within the infrastructure sector, with the ability to navigate a fast-paced operational environment and build strong relationships across a diverse range of stakeholders. You thrive when working collaboratively and flexibly across teams, managing multiple priorities and deadlines, while providing leadership that fosters a positive team culture, embraces continuous improvement, and supports an evolving workforce.

To be successful as a SafeWork NSW Inspector, you must:

• Successfully complete all mandatory pre‑employment checks, including a medical assessment to confirm capacity to meet the physical and psychological requirements of the role.
• Hold and maintain a valid driver's licence along with a satisfactory driving record.
• Commit to complete the 12-month New Inspector Training Program (NITP) for the awarding of the Diploma in Government (Workplace Inspection), delivered by SafeWork NSW's Registered Training Organisation. This includes induction, classroom and online learning, assessments, and extensive field-based training with regular travel across the Sydney metropolitan area.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.