Team Coordinator or Team Coordinator - Peer Specialist

Flourish Australia; Hervey Bay; On-site; AUD 83,000 - 101,000; Full time

Benefits offered by this job

SCHCADS Level 4

Salary packaging up to $15,900

Novated leasing

Generous leave provisions

Fleet discounts

Flexible working conditions

Laptop and mobile phone

Professional development

Employee assistance program

Rainbow Network and YarnUp

Job summary

Flourish Australia is seeking a Team Coordinator or Team Coordinator - Peer Specialist to lead a team of Peer Workers and Mental Health Workers in Hervey Bay. You will provide supervision, training, and hands-on frontline service delivery to people with lived mental health experience.

You will mentor staff, apply recovery knowledge and peer work philosophies, and maintain professional boundaries while supporting community living goals.

Qualifications

• Certificate IV or higher in a relevant field.
• At least 3 years experience in community mental health.
• Strong recovery-based practice knowledge in the workplace.
• Excellent knowledge of local health and community services.
• Personal lived experience of a mental health issue (Team Coordinator – Peer Specialist only).
• Current Australian Driver’s Licence.

Responsibilities

• Provide day-to-day supervision and support of staff.
• Assist the manager with programs, policies and local procedures.
• Develop and monitor individual plans for people accessing Flourish Australia’s services.
• Encourage skill development in clients (domestic, social, education/work).
• Ensure supports align with recovery goals and strengths-based approaches.

Skills

Staff supervision

Recovery-based practice

Lived experience

Microsoft Office

Driver's license

Education

Certificate IV or higher

Tools

MS Office

Job description

Team Coordinator or Team Coordinator - Peer Specialist

Flourish Australia is looking for a Team Coordinator/Team Coordinator - Peer Specialist to join the CPS team in Hervey Bay!

Use your supervisory skills to lead a team of Peer Workers and Mental Health Workers working in a leading For-Purpose mental health organisation!

The position available is:

• Full-time (76 hours/fortnight)
• Working a Monday-Friday
• Based in Hervey Bay
• Level 4 on the Flourish Australia Enterprise Agreement (2018)
• Salary starting at $92,000 per annum plus super with generous leave provisions and salary packaging!

About the Role

As a Team Coordinator or Team Coordinator - Peer Specialist with Flourish Australia, you will assist the manager in providing supervision and guidance tostaff. You will support and develop the skills of staff through the provision of in-service training. In addition, youwill have a hands‑on role with frontline service delivery, working directly with people with a lived experience of a mental health issue. You will lead by example by providing person led recovery-oriented and trauma informed service that best supports people to live in the community.

In addition, the Team Coordinator - Peer Specialist will use lived experience and personal recovery to mentor people with a lived experience of a mental health issue. You will apply recovery knowledge in your role and peer work philosophies. You will be required to use your lived experience openly to build professional relationships and reciprocity with the people you support, while maintaining appropriate professional boundaries.

On a day to day basis you will:

• Support the manager to implement programs, policies and local procedures and also with the planning and coordination of a program or project (when required).
• Provide day‑to‑day supervision and support of lower or similar classified employees.
• Facilitate discussions regarding the individual needs and goals of each person accessing Flourish Australia’s services and collaboratively develop, implement and monitor an individual plan that meets these needs.
• Encourage people to develop skills which will meet their needs. These may include domestic skills, social skills, independence skills, and skills to enter education and/or employment.
• Ensure that individual support meets recovery journey goals and is strengths based and led by the person wherever possible.

The full position descriptions for both roles can be found below:

Who we are

Flourish Australia is one of Australia’s most experienced community mental health organisations. Our purpose is to support people to flourish, believe in their futures, and become contributing members of the community.Our services are comprehensive and highly personalised because each person’s experience will be different and their needs, as an individual, are unique. Together we set goals, connect individuals with the right people, support services and opportunities to meet their needs.

Our positions are opento all suitably qualified applicants. We have a strong commitment to the participation of people with lived experience of mental health issues in our workforce.We value diversity and encourage applications from suitably qualified people from Aboriginal and Torres Strait Islander backgrounds, people from Culturally and Linguistically Diverse communities, LGBTQ+ communities and mature age candidates.

The Benefits

• Level 4 (SCHCADS)on the Flourish Australia Enterprise Agreement (2018)
• Tax‑Free Salary Packagingavailable up to $15,900
• Access to novated leasing
• Generous leave provisions including17.5% leave loading+ 2 additional days of personal leave+extra day paid leave over Christmas/New Year + 10 weeks paid parental leave
• Exclusive personalFleet pricing discounts with our preferred automotive supplier
• Family‑friendly and flexible working conditions
• Comprehensive infrastructure including a laptop, mobile phone and other resources for work purposes
• Opportunities for professional development and training such as Mental Health First Aid, ASIST
• Leadership onboarding journey including comprehensive induction program
• Access to our free, confidentialemployee assistance program
• Inclusive initiatives such as our Rainbow Network and YarnUp for Aboriginal and Torres Strait islander staff
• Employee discounts at 400+ popular retailers (Woolworths, Expedia, Myer, Kmart etc)

Selection Criteria

Essential:

• A relevant Certificate IV or above in a relevant field.
• At least 3 years experience working in the community in a mental health setting.
• A strong commitment to, and advanced understanding of, recovery‑based practice in the workplace.
• Excellent knowledge of the local area and its health services and other community services.
• A strong understanding of the challenges faced by people with a lived experience of a mental health issue.
• Demonstrated experience in a similar role and in providing support and/or supervision to lower classified staff.
• Demonstrated knowledge Microsoft Office and advanced knowledge of data information management systems.
• A personal lived experience of a mental health issue (Team Coordinator – Peer Specialist only).
• Maintain a current Australian Driver’s Licence.

Desirable:

1. A current First Aid Certificate and CPR.

All appointments with Flourish Australia's Mental Health Services are subject to an NDIS Worker Screening clearance, a National Criminal History Check, a WWCC, previous employment reference checks, satisfactory Australian residency status and other background checks. All successful applicants will be required to declare any private or secondary employment prior to commencement in line with Flourish Australia's Private or Secondary Employment Policy.

For further information, please contact Caitlin Taylor, Acting Regional Manager. E:**************@flourishaustralia.org.au

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