Manager

Flourish Australia; Rockhampton Regional; Hybrid; AUD 110,000 - 120,000; Full time

Benefits offered by this job

Tax-Free Salary Packaging

Fleet pricing discounts

Generous leave provisions

Hybrid work opportunities

Employee Assistance Program

Professional development

Job summary

Flourish Australia is seeking a Manager to lead the Queensland Commonwealth Psychosocial Support (CPS) program within the Better Connect consortium. You will oversee recovery-oriented, person-centred services across Central Queensland, Wide Bay and Sunshine Coast regions, collaborating with consortium partners to strengthen quality and sustainability.

The role requires a degree, at least 3 years in a similar role, strong stakeholder engagement and people leadership in a mental health setting.

Qualifications

• Relevant degree required as recognised by Flourish Australia.
• At least 3 years’ experience in a similar role.
• Strong communication, negotiation and advocacy skills.
• Ability to engage, collaborate and negotiate with multiple sectors and organisations.

Responsibilities

• Lead day-to-day service provision and provide leadership for a complex service.
• Manage a portfolio of services and teams with KPIs and outcomes.
• Oversee fiscal, human and property resources within organisational guidelines.
• Ensure services meet quality standards and practices.
• Identify opportunities for service growth with regional managers.

Skills

Communication skills

Negotiation

Advocacy

Stakeholder engagement

Partnership development

Education

Relevant degree

Tools

Microsoft Office

Job description

Grow your career with an industry-leading mental health organisation. Lead our dedicated team and oversee the operations of our Commonwealth Psychosocial Support (CPS) program!

The position available is:

• Closed-term Full-Time (76 hours/fortnight) until 30 June 2027
• Working Monday to Fridaywith some on-call responsibilities
• Flexibility to be based in Hervey Bay, Rockhampton, Gympie or Emerald(with travel required across all locations)
• Hybrid work opportunities available to be negotiated with the successful applicant
• Level 6on the Flourish Australia Enterprise Agreement (2018) equivalent to $115,300 per annum plus Super and Tax-Free Salary Packaging

About the Role

As a Manager with Flourish Australia’s Mental Health Services, you will be responsible for the active and effective delivery of services for people with lived experience of mental health challenges. Your role is to achieve Flourish Australia’s vision by providing a high quality and responsive recovery oriented service that best supports people to achieve their hopes and dreams.

This is an exciting opportunity to lead the Queensland Commonwealth Psychosocial Support (CPS) program within the Better Connect consortium, delivering recovery focused, person centred services across Central Queensland, Wide Bay and Sunshine Coast regions. The successful applicant will work collaboratively with Consortium partners to strengthen service quality, enhance community outcomes, and support ongoing growth and sustainability of this innovative regional mental health initiative.

Responsibilities

As a Manager with Flourish Australia, your main responsibilities will include:

• Manage, develop and lead day-today service provision and provide leadership in all aspects of a complex and diverse service.
• Manage a portfolio of services, and teams, with various KPIs, outputs and outcomes.
• Manage the fiscal, human and property resources of the service within the scope of the position and under the direction of the Regional Manager and General Manager, Services and the organisation’s philosophies.
• Ensure services are of a high standard and comply with standards of quality practice.
• Identify and develop opportunities for service growth, in conjunction with Regional Managers and General Managers.
• Manage, develop and maintain key partnerships with internal and external stakeholders.
• Meet all policy, contractual and legislative requirements and ultimately achieve good outcomes for the people who access our services.
• Provide your team with the support required for them to enable personal growth by projecting a positive outlook, a sense of belonging, and social inclusiveness in the community.
• Utilise good professional staff supervisory skills and effectively utilise staff and resources so people accessing our services receive a quality service.
• Possess a good understanding of Flourish Australia's philosophy, recovery orientated services/culture, Disability Standards, Quality Assurance principles, Grievance policy, Work Health & Safety, and Privacy policy and relevant legislation.

For more information on what it means to be a Manager, please review thePosition Description.

Who we are

Flourish Australia is one of Australia’s most experienced community mental health organisations. Our purpose is to support people to flourish, believe in their futures, and become contributing members of the community. Our services are comprehensive and highly personalised because each person’s experience will be different and their needs, as an individual, are unique. Together we set goals, connect individuals with the right people, support services and opportunities to meet their needs.

Our positions are opento all suitably qualified applicants. We have a strong commitment to the participation of people with Lived Experience of mental health issues in our workforce. We value diversity and encourage applications from suitably qualified people from Aboriginal and Torres Strait Islander backgrounds, people from Culturally and Linguistically Diverse communities, LGBTQ+ communities and mature age candidates.

Selection Criteria

Essential:

• A relevant degree (as recognised by Flourish Australia).
• At least 3-years experience in a similar role.
• Well-developed communication, negotiation, and advocacy skills.
• Demonstrated engagement, collaboration and negotiation skills, with the capability to build and maintain positive working relationships across multiple sectors with a range of organisations.
• Experience fostering and sustaining partnerships as well as ability to influence stakeholders at all organisational levels.
• Demonstrate understanding of the challenges faced by people with a lived experience of severe and persistent mental health issues and how providing a recovery oriented service is of benefit to people.
• Ability to use Microsoft Office Suite and ability to fully utilise the client information management system.
• Current Australian Driver’s Licence.

For further information, please contact Trevor Matthews, Regional Manager. E:***************@flourishaustralia.org.au(please do not email applications).

All appointments with Flourish Australia's Mental Health Services are subject to an NDIS Worker Screening clearance, a National Criminal History Check, a WWCC, previous employment reference checks, satisfactory Australian residency status and other background checks.

The Benefits

Flourish Australia recognises and values its people as demonstrated by:

• Level 6 (SCHCADS)on the Flourish Australia Enterprise Agreement (2018)
• Tax-Free Salary Packagingavailable up to $15,900
• Exclusive personalFleet pricing discounts with our preferred automotive supplier
• Generous leave provisions including 17.5% leave loading + 2 additional days of personal leave + Accrued Days Off (ADO) + Christmas/New Years Gratis Day
• Family-friendly and flexible working conditions
• Hybrid work opportunities available to be negotiated with the successful applicant
• Comprehensive infrastructure including a laptop, mobile phone and other resources for work purposes
• Regular supervision (reflective practice), ongoing 1:1 mentoringand a comprehensive inductionprogram
• Employee Assistance Program for confidential wellbeing support
• Opportunities for professional development andtrainingsuch asMental Health First Aid and ASIST
• Workplace Community Groupssuch as ourRainbow Networkfor LGBTQ+ staff members & allies andYarnUpfor Aboriginal and Torres Strait Islander staff members
• Employee discounts at 400+ popular retailers (Woolworths, Expedia, Myer, Kmart etc)

Applications close 5pm, 30th September.