Team Coordinator

Flourish Australia; Hervey Bay; On-site; AUD 90,000 - 110,000; Full time

Benefits offered by this job

Level 4 SCHCADS

Salary packaging

Generous leave provisions

Flexible working conditions

Career progression & training

Employee Assistance Program

Rainbow Network & YarnUp groups

Fleet pricing discounts

Employee discounts

Job summary

Flourish Australia in Hervey Bay invites applications for a Team Coordinator or Team Coordinator - Peer Specialist. This full-time role (76 hours/fortnight) is based in Hervey Bay, Monday to Friday, Level 4 on the Enterprise Agreement, with a salary starting at $92,000 per annum plus super.

You will supervise staff, mentor with lived experience, and lead recovery-oriented service delivery in the community. Salary packaging and generous leave provisions accompany the role.

Qualifications

• Certificate IV or above in a relevant field.
• At least 3 years experience in community mental health.
• Strong commitment to recovery-based practice.
• Excellent knowledge of local health and community services.
• Understanding of challenges faced by people with lived mental health experience.
• Experience supervising staff in a similar role.
• Proficient in Microsoft Office and data management systems.
• Lived experience (Team Coordinator – Peer Specialist only).
• Current Australian driver’s licence.

Responsibilities

• Support the manager to implement programs, policies and local procedures, and assist with planning of projects when required.
• Provide day-to-day supervision and support of lower or similar classified employees.
• Facilitate discussions on individual needs and collaboratively develop and monitor an individual plan.
• Encourage skills development including domestic, social, independence, and education/employment.
• Ensure individual support meets recovery goals and is strengths-based and person-led.

Skills

Team coordination

Staff supervision

Recovery-oriented practice

Engagement with lived experience

Education

Certificate IV or above

Tools

Microsoft Office

Data information management systems

Job description

Flourish Australia has an exciting opportunity for a Team Coordinator or Team Coordinator - Peer Specialist to join our CPS team in Hervey Bay!

The position available is:

• Full-time (76 hours/fortnight)
• Working a Monday-Friday
• Based in Hervey Bay
• Level 4 on the Flourish Australia Enterprise Agreement (2018)
• Salary starting at $92,000 per annum plus super with generous leave provisions and salary packaging!

About the Opportunity

As a Team Coordinator or Team Coordinator - Peer Specialist with Flourish Australia, you will assist the manager in providing supervision and guidance to staff. You will support and develop the skills of staff through the provision of in-service training. In addition, you will have a hands-on role with frontline service delivery, working directly with people with a lived experience of a mental health issue. You will lead by example by providing person led recovery-oriented and trauma informed service that best supports people to live in the community.

In addition, the Team Coordinator - Peer Specialist will use lived experience and personal recovery to mentor people with a lived experience of a mental health issue. You will apply recovery knowledge in your role and peer work philosophies. You will be required to use your lived experience openly to build professional relationships and reciprocity with the people you support, while maintaining appropriate professional boundaries.

On a day to day basis you will:

• Support the manager to implement programs, policies and local procedures and also with the planning and coordination of a program or project (when required).
• Provide day-to-day supervision and support of lower or similar classified employees.
• Facilitate discussions regarding the individual needs and goals of each person accessing Flourish Australia’s services and collaboratively develop, implement and monitor an individual plan that meets these needs.
• Encourage people to develop skills which will meet their needs. These may include domestic skills, social skills, independence skills, and skills to enter education and/or employment.
• Ensure that individual support meets recovery journey goals and is strengths based and led by the person wherever possible.

Full criteria and position description are available within the application.

The Benefits

• Level 4 (SCHCADS) on the Flourish Australia Enterprise Agreement (2018)
• Tax-free Salary Packaging available up to $15,900 + additional $2,650 for entertainment benefits such as meals and holiday accommodation
• Generous leave provisions including 17.5% leave loading + 2 additional days of personal leave + extra day paid leave over Christmas/New Year + paid parental leave
• Family-friendly and flexible working conditions
• Opportunities for career progression, professional development and training such as Mental Health First Aid and ASIST
• Employee Assistance Program for confidential wellbeing support
• Workplace Community Groups such as our Rainbow Network for LGBTQ+ staff members & allies and YarnUp for Aboriginal and Torres Strait Islander staff members
• Exclusive personal Fleet pricing discounts with our preferred automotive supplier
• Employee discounts at 400+ popular retailers (Woolworths, Expedia, Myer, Kmart etc)

Selection Criteria

1. A relevant Certificate IV or above in a relevant field.
2. At least 3 years experience working in the community in a mental health setting.
3. A strong commitment to, and advanced understanding of, recovery-based practice in the workplace.
4. Excellent knowledge of the local area and its health services and other community services.
5. A strong understanding of the challenges faced by people with a lived experience of a mental health issue.
6. Demonstrated experience in a similar role and in providing support and/or supervision to lower classified staff.
7. Demonstrated knowledge Microsoft Office and advanced knowledge of data information management systems.
8. A personal lived experience of a mental health issue (Team Coordinator – Peer Specialist only).
9. Maintain a current Australian Driver’s Licence.

Our positions are open to all suitably qualified applicants. We have a strong commitment to the participation of people with lived experience of mental health challenges in our workforce. We value diversity and encourage applications from suitably qualified people from Aboriginal and Torres Strait Islander backgrounds, people from Culturally and Linguistically Diverse communities, LGBTQ+ communities and mature age candidates.