Tasmanian Winery Cellar Door Host & Wine Tasting Expert

Endeavour Group; Launceston; On-site; AUD 30,000 - 39,000; Full time

Benefits offered by this job

Exclusive discount card for Endeavour/

Health and wellbeing services

Learning and development options

Discounts at partner brands

Job summary

Endeavour Group is seeking a Cellar Door Attendant for Josef Chromy in Relbia, near Launceston, Tasmania. You will deliver exceptional guest experiences, lead wine tastings, host experiences for groups, and ensure high standards of service in a welcoming cellar door.

Candidates with RSA and a passion for wine and customer service will thrive in this fast-paced, team-driven environment; hospitality and sales experience are advantageous.

Qualifications

• RSA certification required.
• Positive attitude and strong work ethic.
• Strong wine knowledge is highly regarded.
• Passion for great customer service and excellent service skills.
• Ability to work well in a team and maintain attention to detail.
• Ability to multitask and work efficiently in a fast-paced cellar door environment.
• Ability to lift cases of wine and move stock up to 15 kg.
• Hospitality background is preferred; sales experience a plus.

Responsibilities

• Lead wine appreciation and tastings.
• Host detailed wine experiences for small and large groups, including private tastings.
• Maintain professional standards to create a welcoming guest experience.
• Take reservations, greet and seat guests.
• General tidying and restocking in the cellar door.
• Receive and handle money.
• Sell wine and provide excellent service.
• Engage customers with entertaining, authentic storytelling.

Skills

RSA

Wine knowledge

Customer service

Hospitality

Teamwork

Job description

Endeavour Group is seeking a Cellar Door Attendant for Josef Chromy in Relbia, near Launceston, Tasmania. You will deliver exceptional guest experiences, lead wine tastings, host experiences for groups, and ensure high standards of service in a welcoming cellar door.

Candidates with RSA and a passion for wine and customer service will thrive in this fast-paced, team-driven environment; hospitality and sales experience are advantageous.