TAFE Services Coordinator - Queanbeyan

TAFE NSW External; Queanbeyan-Palerang; On-site; AUD 94,000 - 104,000; Full time

Job summary

TAFE NSW seeks a Services Coordinator for the Queanbeyan Campus to collaborate with internal partners and provide services for staff and students. You will be the campus community’s point of contact and help ensure a safe, welcoming and well‑organised environment.

You will coordinate local service delivery, support incident management, and assist staff, students and visitors, enabling positive learning experiences and community connections. January 2027 start.

Qualifications

• A valid Working with Children Check is required prior to commencement.
• Certificate IV in relevant discipline or equivalent skills, knowledge and experience.
• Demonstrated success in building rapport with a wide range of people and in monitoring and delivering services which meet customer requirements.
• Ability to work flexible shifts including evening to align with TAFE NSW operating hours.

Responsibilities

• Coordinate local service delivery on campus and support incident and issue management.
• Provide timely assistance to staff, students and visitors to create a positive learning environment.
• Represent and engage with external organisations to strengthen community connections.
• Oversee on-site operational activities to ensure safety, welcome and orderly campus operations.

Skills

Customer service

Communication

Negotiation

Team coordination

Education

Certificate IV in relevant discipline or equivalent

Tools

Microsoft Office Suite

Job description

TAFE NSW Life-Changing Careers

TAFE Services Coordinator

Temporary Full-Time Opportunity Until 30 June 2027

Queanbeyan Campus

$93,813 - $103,551 salary package - includes base salary ($82,653 - $91,233), plus employer’s contribution to superannuation and annual leave loading

At TAFE NSW, we are dedicated to life-changing impact

That’s why we offer world‑class training and education that delivers the skills needed for the jobs of today and tomorrow.

We live by TAFE NSW values: Customer Focus, Integrity, Collaboration, and Excellence. They define who we are, how we work and inspire our performance.

We invest in our people

At TAFE NSW, you will discover a diverse, dynamic, and collaborative environment, where you can innovate, create value, and do meaningful work.

About the role

The TAFE Services Coordinator is responsible for collaborating with a range of internal corporate partners to provide services for staff and students within the campus community, as well as being a key point of contact within TAFE NSW for the wider community through representation and community engagement with other organisations.

In addition, the role oversees a range of on‑site operational activities, ensuring the campus runs efficiently and remains safe, welcoming and well‑organised. This includes coordinating local service delivery, supporting incident and issue management, and providing timely assistance to staff, students and visitors helping create an environment that enables positive learning experiences and strengthens TAFE NSW’s connection with our communities.

Please note this position is full‑time on the Queanbeyan Campus between the hours of 8.30am - 4.30pm and cannot be performed remotely. Some after hours work may be required as per business requirements.

This role is for a January 2027 commencement.

About You

You enjoy applying your high level of customer service and can‑do attitude and are motivated and engaged to coordinate and facilitate on the ground services, that support campus safety and vibrancy.

You have demonstrated experience in establishing relationships and networking with various stakeholders and can build good rapport with your colleagues and community.

You will have good negotiation and communication skills and are experienced with the Microsoft Office Suite.

Working independently, you are a self‑starter and results driven team member who can problem solve whilst managing competing priorities.

Essential Requirements:

1. A valid Working with Children Check (required prior to commencement).
2. Certificate IV in relevant discipline or equivalent skills, knowledge and experience.
3. Demonstrated success in building rapport with a wide range of people and in monitoring and delivering services which meet customer requirements.
4. Ability to work flexible shifts including evening to align with TAFE NSW operating hours.

Our commitment to diversity, equity and inclusion

TAFE NSW is committed to building a culturally safe and inclusive workplace that reflects the diversity of the communities we serve. We welcome applications from all backgrounds and encourage you to apply. If you require adjustments during the recruitment process, please contact our Talent Acquisition Advisor listed below.

Applications close Wednesday 28 October 2026 at 11.55pm AEDT

Targeted Question:

Describe a time when you collaborated with an external stakeholder or organisation to achieve an important outcome. What was your role and what was the result?

Additional Information:

General recruitment and adjustment enquiries:

Please contact Clinton Debreceny, Talent Acquisition Advisor, via email at [e-mail] or 02 7921 1310.

Role-specific enquiries

Please contact John Wilde, Manager TAFE Services via email at [e-mail] or 0438 536 738.

For support with preparing your application and understanding the recruitment process, visit our Application Process page, and explore the helpful resources available through I Work for NSW.

This is a child-related position. Successful candidates must hold a valid NSW Working with Children Check (WWCC) prior to commencing. TAFE NSW will also conduct an Australian National Criminal Record Check on the preferred applicant as part of the pre‑employment process.

To be eligible for a position at TAFE NSW, you must be an Australian citizen, a permanent resident of Australia, or a New Zealand citizen with a current New Zealand passport.

A Talent Pool, valid for 18months, will be created for this position and used to fill future vacancies.