Aboriginal Student Support Officer (Identified)

Tafe Nsw; Campbelltown; On-site; AUD 83,000 - 104,000; Full time

Job summary

TAFE NSW in Campbelltown is seeking an Aboriginal Student Support Officer (Identified) to provide culturally safe, practical support to Aboriginal and Torres Strait Islander students, helping them stay engaged, progress and complete their studies. You will build trusted relationships and connect students with educational, wellbeing and community services.

Based at Campbelltown Campus with travel to other Western Sydney campuses, you will coordinate referrals, monitor progress and follow up to

Qualifications

• Aboriginality is a genuine occupational qualification for this role.
• Certificate IV or equivalent in administration support services.
• Class C driver's licence with travel capacity for TAFE NSW business.
• A Working with Children Check is required prior to commencement.

Responsibilities

• Provide culturally safe, practical support to Aboriginal and Torres Strait Islander students to stay engaged, progress and complete studies.
• Act as a key link between students, faculties and support services; coordinate referrals and monitor progress.
• Follow up to ensure support is accessible and responsive to barriers affecting participation and completion.

Skills

Aboriginality

Microsoft 365

Education

Certificate IV in relevant area or equivalent

Working with Children Check

Class C driver's licence

Tools

Microsoft 365

Job description

Aboriginal Student Support Officer (Identified)

Aboriginal Student Support Officer (Identified)

Dharawal Country – Campbelltown Campus

1x Temporary Full-time, until September 2027 - Campbelltown

Package Range: $93,813 - $103,551. Package includes salary ($82,653- $91,233) plus employer's superannuation and annual leave loading

At TAFE NSW, we are dedicated to life-changing impact.

That’s why we offer world-class training and education that delivers the skills needed for the jobs of today and tomorrow.

Life-changing impact starts with an incredible team that sees their career as an opportunity to shape someone’s world. Whether that’s inspiring students, supporting each other, or helping our communities and industries flourish.

We live by TAFE NSW values: Customer Focus, Integrity, Collaboration, and Excellence. They define who we are, how we work and inspire our performance.

We invest in our people

At TAFE NSW, you will discover a diverse, dynamic, and collaborative environment, where you can innovate, create value, and do meaningful work.

We provide you with tools, ongoing training and professional development, health and wellbeing programs, a 35-hour working week.

About the role

The Aboriginal Student Support Officer provides culturally safe, practical support to help Aboriginal and Torres Strait Islander students stay engaged, progress and complete their studies. As a key link between students, faculties and support services, you will help students access the right support at the right time. You will build trusted relationships, identify individual needs and connect students with appropriate educational, wellbeing and community services. You will coordinate referrals, monitor student progress and follow up to ensure support is accessible and responsive to barriers affecting participation and completion.

The position is based at Campbelltown Campus and requires travel to other campuses across Western Sydney, South West Sydney and the Blue Mountains.

Being Aboriginal or Torres Strait Islander is a genuine occupational requirement of this role. Your lived experience, cultural knowledge and community connections are central to building trust, providing culturally responsive support and strengthening outcomes for Aboriginal and Torres Strait Islander students.

About You

You are passionate about Aboriginal and Torres Strait Islander student success and understand the importance of culture, community and belonging in education. You bring strong communication skills and the ability to build respectful, effective relationships with students, colleagues and community organisations.

You are skilled at identifying student needs and acting as a trusted link between students and the services they need to complete their studies. You build effective relationships with internal teams and external providers to coordinate culturally safe, timely support. You follow through on referrals and maintain clear communication with students and service providers to ensure students can access support and address barriers to their progress and completion.

You approach sensitive situations with sound judgement, empathy and professionalism. You are resilient and adaptable, manage conflict constructively and maintain confidentiality. You are confident using Microsoft 365 and bring strong administration and organisational skills to maintain accurate records, coordinate support and follow through on agreed actions. Experience in an education setting is highly desirable. Your approach reflects TAFE NSW’s values of Customer First, Integrity, Collaboration and Excellence.

To succeed in this role, you will have:

• Aboriginality (Aboriginality is a genuine occupational qualification and is authorised under Section 14 of the Anti-Discrimination Act of 1977). Candidates selected for an interview must provide Confirmation of Aboriginality documentation at or before interview.
• Certificate IV in relevant area or equivalent skills, knowledge and experience in administration support services.
• Class C driver’s licence with the capacity to travel for TAFE NSW business purposes as required.
• A valid Working with Children Check (required prior to commencement).

Our commitment to Aboriginal and Torres Strait Islander employment

With over 350 Aboriginal and Torres Strait Islander staff and an Aboriginal and Torres Strait Islander Leadership group possessing over 240 years of expertise in the VET sector, we are committed to creating a culturally safe workplace where dignity, trust, respect, and the promotion of diversity and inclusion are valued.

At TAFE NSW, you will have a sense of belonging and the opportunity to share your skills, stories, and passions and represent your communities and culture.

We are proud of our Reconciliation Action Plan, and our Aboriginal Employment Strategy and are continually improving our services to support Aboriginal and Torres Strait Islander staff and students.

General recruitment and adjustment enquiries:contact Rachael Honeysett - Talent Acquisition Advisor via ***************@tafensw.edu.au or 02 79213***.

Aboriginal Candidate support:contact our friendly Aboriginal Employment team via our Advocate Services at***************@tafensw.edu.aufor any questions or support regarding our Confirmation of Aboriginality process.

Applicants for this position must be Aboriginal and/or Torres Strait Islander, identify as being Aboriginal and/or Torres Strait Islander, and be accepted in the community as such. An applicant's race is a genuine occupational qualification and is authorised under Section 14(d) of the NSW Anti-Discrimination Act 1977. Aboriginal and/or Torres Strait Islander applicants will be required to provide Confirmation of Aboriginality documentation with their application.

At TAFE NSW we are creating an accessible and inclusive workforce, so you can safely bring your whole self to work and connect with your community through our many diverse employee networks. If you require an adjustment in the recruitment process, please let your Talent Acquisition Advisor know.

For helpful insights into preparing your application, TAFE NSW’s recruitment process, and getting interview ready, read through our Application Process and the interactive Capability Application Tool.

This is a child-related position. A Working with Children Check is a prerequisite for anyone in child-related work. It involves a national criminal history check and review of findings of workplace misconduct.

To be eligible for positions at TAFE NSW, you need to be an Australian Citizen or Permanent Resident of Australia or a New Zealand citizen with a current New Zealand passport.

An eligibility list, valid for 18 months, may be created for this position, and position(s) of the same classification that subsequently becomes vacant, may be filled via this recruitment.

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