Systems Engineering Manager: Lead Secure Cloud Ops

Amazon Inc.; Melbourne; On-site; AUD 150,000 - 200,000; Full time

Job summary

Amazon Support Services Pty Ltd in Melbourne is seeking a passionate Systems Engineering Manager to lead a diverse team delivering secure, scalable cloud infrastructure for critical workloads. You will mentor engineers, drive automation, coordinate with product teams, and report to senior leadership on operational health and project progress.

The role emphasizes security, reliability, and collaboration across cross-functional teams to solve complex cloud challenges and foster a high-performance

Qualifications

• 3+ years of engineering team management experience.
• 7+ years of relevant hands-on systems engineering and administrative work in networking, storage systems, operating systems experience.
• 3+ years of systems engineering and operations leadership for an Internet service or leading edge IT organization experience.
• Experience building and managing teams.

Responsibilities

• Identify Builder operational pain points from disparate data and drive actions to resolve them.
• Knowing when to create a solution vs. improving existing tools
• Hire and Develop the Best Engineers at AWS by leveraging your technical ability to identify outcomes, design project plans, and drive the right actions to build the technical acumen on the team
• Collaborate and learn from world-class leaders to meet world-class challenges, every day
• Hire, train, and grow new AWS engineers
• Drive continual improvement in systems operations through tool building and automation
• Drive root cause analyses, in collaboration with software development teams, as well as influencing local development to improve operational performance
• Report on the health of these services at an executive level
• Meet with internal and external customers to develop relationships and clarify requirements and schedules
• Work in an environment where operational excellence is truly the first priority, and where the degree of automation is above bar
• Participating in 24/7 on-call rotation to troubleshoot high severity issues

Skills

Engineering management

Systems engineering

Operations leadership

Distributed systems

Job description

Amazon Support Services Pty Ltd in Melbourne is seeking a passionate Systems Engineering Manager to lead a diverse team delivering secure, scalable cloud infrastructure for critical workloads. You will mentor engineers, drive automation, coordinate with product teams, and report to senior leadership on operational health and project progress.

The role emphasizes security, reliability, and collaboration across cross-functional teams to solve complex cloud challenges and foster a high-performance