Systems Engineer — Cloud, Cybersecurity & Projects

Digit IT; Toowoomba Regional; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Certifications

Parking

Birthday leave

Job summary

Digit IT is seeking an experienced Systems Engineer to join our growing team in Toowoomba. You will deliver IT Support, Projects, Cybersecurity, Cloud Services and Managed IT offerings across diverse clients, ensuring proactive service and strong client relationships.

Based in Toowoomba, you’ll leverage 2–3 years of intermediate-level support experience, with a focus on customer service and clear documentation.

Qualifications

• 2-3 years of experience in a similar role.
• Excellent communication skills (verbal, written, listening).
• Logical and methodical troubleshooting approach.
• Solid experience with Office 365 and Azure.
• Knowledge of virtualization (Hyper-V, VMware).
• Networking basics: LAN/WAN/VPN/VLAN.
• Windows servers experience.
• VOIP telephony basics.

Responsibilities

• Work across Helpdesk, Projects, Cybersecurity and Microsoft Cloud environments.
• Deliver onsite and remote Level 1–2 technical support.
• Monitor and maintain networks, servers and client devices.
• Resolve technical issues and help clients get the most from their technology.
• Create and maintain client documentation.
• Visit clients for support, installations, and project delivery.

Skills

Communication

Troubleshooting

Customer service

Relationship building

Tools

Office 365

Azure

Hyper-V

VMware

Windows Server

Networking (LAN/WAN/VPN/VLAN)

VOIP Telephony

Job description

Digit IT is seeking an experienced Systems Engineer to join our growing team in Toowoomba. You will deliver IT Support, Projects, Cybersecurity, Cloud Services and Managed IT offerings across diverse clients, ensuring proactive service and strong client relationships.

Based in Toowoomba, you’ll leverage 2–3 years of intermediate-level support experience, with a focus on customer service and clear documentation.