Systems Engineer – Ai-Driven Drone Tech

Droneshield; Sydney; Hybrid; AUD 120,000 - 170,000; Full time

Job summary

Zip in Sydney seeks a Senior Systems Engineer in Corporate IT to own and enhance critical systems, automation, and security. You will blend hands-on engineering with scripting, AI tools, and continuous improvement to support a scalable, reliable technology platform for Zipsters across Australia.

You will lead complex L3 issue resolution, mentor peers, and contribute to projects with IT, Security, Engineering, and business stakeholders, while maintaining identity, endpoint services, and secure

Qualifications

• Proven experience in systems engineering, infrastructure or corporate IT, with the ability to own complex technical challenges.
• Strong scripting and automation skills using PowerShell, Python or similar technologies, ideally in production environments.
• Experience managing identity, access and endpoint services across macOS and Windows, including Jamf, Intune or equivalent platforms.
• Knowledge of corporate networking, Google Workspace, Microsoft 365 and Entra ID.
• Strong troubleshooting, incident management and problem solving skills, with a focus on improving system reliability.
• Experience delivering technical projects, collaborating with stakeholders and mentoring others, with exposure to enterprise APIs or infrastructure automation considered a bonus.
• A mindset that embraces AI and new tools to adapt, learn and grow.
• An aptitude for identifying and managing risks. Whether you are a People Manager or an Individual Contributor, we are all leaders at Zip, therefore effective risk management is important to how we run our business and part of all our roles.
• Our values in your DNA: Customer First, Own It, Stronger Together and Change the Game

Responsibilities

• Build and improve automation solutions that simplify processes, reduce manual effort and strengthen system reliability.
• Own and optimise corporate systems, identity and endpoint management across macOS and Windows environments.
• Maintain and improve our Sydney office networks, ensuring reliable, secure connectivity.
• Lead the resolution of complex L3 technical issues, including participation in a shared on call roster, and drive lasting improvements.
• Deliver technical projects and collaborate with IT, Security, Engineering and business stakeholders to create smarter ways of working.
• Explore opportunities to use AI and emerging technologies, while mentoring colleagues and sharing technical knowledge.

Skills

Automation scripting

PowerShell

Python

Identity management

Endpoint management

Networking

Jamf

Intune

Google Workspace

Microsoft 365

Entra ID

Troubleshooting

Incident management

Mentoring

AI tools

Risk management

Tools

Jamf

Intune

Job description

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• Take ownership of the technology that powers Zip, creating smarter automation, more reliable systems and better experiences for our people.
• Bring your systems engineering expertise, scripting and automation skills, and experience across identity, endpoint management and corporate networks.
• Enjoy flexible working with a minimum of three days per week in our Sydney office, alongside a shared L3 on call roster.

Write your story with a career at Zip

Join Zip's Technology function, responsible for building and maintaining seamless, secure and sustainable platforms that enable customers to shop with confidence and merchant partners to grow their brands.

As a Senior Systems Engineer in our Corporate IT team, you'll help shape a smarter, more reliable technology experience for our Zipsters across Australia. Combining hands on engineering with automation and continuous improvement, you'll solve complex challenges, take ownership of critical systems and share your expertise to help the team succeed.

What you'll own

• Build and improve automation solutions that simplify processes, reduce manual effort and strengthen system reliability.
• Own and optimise corporate systems, identity and endpoint management across macOS and Windows environments.
• Maintain and improve our Sydney office networks, ensuring reliable, secure connectivity.
• Lead the resolution of complex L3 technical issues, including participation in a shared on call roster, and drive lasting improvements.
• Deliver technical projects and collaborate with IT, Security, Engineering and business stakeholders to create smarter ways of working.
• Explore opportunities to use AI and emerging technologies, while mentoring colleagues and sharing technical knowledge.

What you'll bring to the team

Zipsters work on a broad range of initiatives, and our skills and experiences all look a little different. What really matters to us is that you’re a great fit with our four Values, and have a desire to learn and grow.

So whether you meet some or all of the desirable attributes below, we’d still love to hear from you:

• Proven experience in systems engineering, infrastructure or corporate IT, with the ability to own complex technical challenges.
• Strong scripting and automation skills using PowerShell, Python or similar technologies, ideally in production environments.
• Experience managing identity, access and endpoint services across macOS and Windows, including Jamf, Intune or equivalent platforms.
• Knowledge of corporate networking, Google Workspace, Microsoft 365 and Entra ID.
• Strong troubleshooting, incident management and problem solving skills, with a focus on improving system reliability.
• Experience delivering technical projects, collaborating with stakeholders and mentoring others, with exposure to enterprise APIs or infrastructure automation considered a bonus.
• A mindset that embraces AI and new tools to adapt, learn and grow.
• An aptitude for identifying and managing risks. Whether you are a People Manager or an Individual Contributor, we are all leaders at Zip, therefore effective risk management is important to how we run our business and part of all our roles.
• Our values in your DNA: Customer First, Own It, Stronger Together and Change the Game

What you’ll get in return

As we write this next exciting chapter in our story, we will continue to move at pace and embrace change. For you, this might mean opportunities to learn new skills with hands‑on experience, broader responsibilities, or the buzz of seeing your work impact customers faster.