Senior Systems Engineer

Zip; Sydney; Hybrid; AUD 150,000 - 190,000; Full time

Benefits offered by this job

25 days paid leave annually

16 weeks paid parental leave

Family support policies

Mental health & wellness initiatives

2 days paid volunteering leave

Novated Leasing benefits

Discounts with Zip partners

Free lunches & breakfast

Job summary

Zip is seeking a Senior Systems Engineer to own automation, reliability and security across our Sydney-based platforms. You’ll combine hands-on engineering with scripting and on-call leadership to support macOS, Windows and identity services.

You’ll join a fast-paced corporate IT team, delivering technical projects, mentoring colleagues and exploring AI-enabled improvements to keep Zip at the cutting edge of technology.

Qualifications

• Proven experience in systems engineering, infrastructure or corporate IT.
• Strong scripting and automation using PowerShell, Python or similar technologies.
• Experience managing identity, access and endpoint services across macOS and Windows, including Jamf, Intune or equivalent platforms.
• Knowledge of corporate networking, Google Workspace, Microsoft 365 and Entra ID.
• Strong troubleshooting, incident management and problem solving skills, with a focus on improving system reliability.
• Experience delivering technical projects, collaborating with stakeholders and mentoring others, with exposure to enterprise APIs or infrastructure automation considered a bonus.
• A mindset that embraces AI and new tools to adapt, learn and grow.
• An aptitude for identifying and managing risks. We are all leaders at Zip, therefore effective risk management is important to how we run our business.
• Our values in your DNA: Customer First, Own It, Stronger Together and Change the Game

Responsibilities

• Build and improve automation solutions that simplify processes, reduce manual effort and strengthen system reliability.
• Own and optimise corporate systems, identity and endpoint management across macOS and Windows environments.
• Maintain and improve our Sydney office networks, ensuring reliable, secure connectivity.
• Lead the resolution of complex L3 technical issues, including participation in a shared on call roster, and drive lasting improvements.
• Deliver technical projects and collaborate with IT, Security, Engineering and business stakeholders to create smarter ways of working.
• Explore opportunities to use AI and emerging technologies, while mentoring colleagues and sharing technical knowledge.

Skills

Scripting & Automation

Identity management

Endpoint management

Networking

PowerShell

Python

Jamf

Intune

Google Workspace

Microsoft 365

Entra ID

Incident management

APIs

AI adoption

Risk management

Tools

Jamf

Intune

Job description

Senior Systems Engineer

• Take ownership of the technology that powers Zip, creating smarter automation, more reliable systems and better experiences for our people.
• Bring your systems engineering expertise, scripting and automation skills, and experience across identity, endpoint management and corporate networks.
• Enjoy flexible working with a minimum of three days per week in our Sydney office, alongside a shared L3 on call roster.

Write your story with a career at Zip

Join Zip's Technology function, responsible for building and maintaining seamless, secure and sustainable platforms that enable customers to shop with confidence and merchant partners to grow their brands.

As a Senior Systems Engineer in our Corporate IT team, you'll help shape a smarter, more reliable technology experience for our Zipsters across Australia. Combining hands on engineering with automation and continuous improvement, you'll solve complex challenges, take ownership of critical systems and share your expertise to help the team succeed.

What you'll own

• Build and improve automation solutions that simplify processes, reduce manual effort and strengthen system reliability.
• Own and optimise corporate systems, identity and endpoint management across macOS and Windows environments.
• Maintain and improve our Sydney office networks, ensuring reliable, secure connectivity.
• Lead the resolution of complex L3 technical issues, including participation in a shared on call roster, and drive lasting improvements.
• Deliver technical projects and collaborate with IT, Security, Engineering and business stakeholders to create smarter ways of working.
• Explore opportunities to use AI and emerging technologies, while mentoring colleagues and sharing technical knowledge.

What you'll bring to the team

Zipsters work on a broad range of initiatives, and our skills and experiences all look a little different. What really matters to us is that you’re a great fit with our four Values, and have a desire to learn and grow.

So whether you meet some or all of the desirable attributes below, we’d still love to hear from you:

Zipsters work on a broad range of initiatives, and our skills and experiences all look a little different. What really matters to us is that you’re a great fit with our four Values, and have a desire to learn and grow.

So whether you meet some or all of the desirable attributes below, we’d still love to hear from you:

• Proven experience in systems engineering, infrastructure or corporate IT, with the ability to own complex technical challenges.
• Strong scripting and automation skills using PowerShell, Python or similar technologies, ideally in production environments.
• Experience managing identity, access and endpoint services across macOS and Windows, including Jamf, Intune or equivalent platforms.
• Knowledge of corporate networking, Google Workspace, Microsoft 365 and Entra ID.
• Strong troubleshooting, incident management and problem solving skills, with a focus on improving system reliability.
• Experience delivering technical projects, collaborating with stakeholders and mentoring others, with exposure to enterprise APIs or infrastructure automation considered a bonus.
• A mindset that embraces AI and new tools to adapt, learn and grow.
• An aptitude for identifying and managing risks. Whether you are a People Manager or an Individual Contributor, we are all leaders at Zip, therefore effective risk management is important to how we run our business and part of all our roles.
• Our values in your DNA: Customer First, Own It, Stronger Together and Change the Game

What you’ll get in return

As we write this next exciting chapter in our story, we will continue to move at pace and embrace change. For you, this might mean opportunities to learn new skills with hands-on experience, broader responsibilities, or the buzz of seeing your work impact customers faster.

Zip is a place where you’ll get out exactly what you put in. When you join the team, we'll do our best to make sure you can be yourself and surround yourself with smart, friendly colleagues and leaders who have your back, so that you can make the big things happen.

Zipsters tell us these are just some of the best things about working here. You’ll also receive:

• 25 days paid leave annually, including birthday leave and quarterly wellbeing days
• 16 weeks paid parental leave for primary carers, and 4 weeks for supporting carers
• Family support policies including miscarriage bereavement leave and domestic violence leave
• Mental health and wellness initiatives, including $299 annual wellbeing allowance, free access for you and family members to our EAP service Sonder, discounted private health insurance, and great rates on fitness sessions through ClassPass
• 2 days paid volunteering leave per year
• Access to the Flare Benefits Hub and Novated Leasing for savings across lifestyle, essentials and wellbeing
• Fee‑free Zip products, and discounts with Zip merchant partners
• Team social events, epic offices, free breakfast daily, and weekly free lunches

Be a part of a team that reflects the diversity of our customers

We pride ourselves on being a workplace that provides equal opportunities to people of all ages, cultural backgrounds, sexual orientations, gender identities, abilities, veteran status, and everything else that makes you unique.

Equally, we’re committed to ensuring our recruitment processes are accessible and inclusive. Please let us know If there are any adjustments that need to be made to ensure you have a fair and equitable experience.

And finally…get to know us

Zip Co Limited (ASX: ZIP) is a digital financial services company, offering innovative, people‑centred products that bring customers and merchants together.

Operating in two core markets - Australia and the US, Zip offers point‑of‑sale credit and digital payment services, connecting millions of customers with its global network of tens of thousands of merchants.

We’re proud to be a values‑led business and our values - Customer First, Own it, Stronger Together and Change the Game - guide us in everything we do.

#Li-Hybrid