Systems Engineer

Ricoh Asia Pacific Pte Ltd.; Parramatta; Hybrid; AUD 110.000 - 150.000; Vollzeit

Zusammenfassung

Ricoh Asia Pacific Pte Ltd. is seeking an experienced Systems Engineer for a 6-month contract to support enterprise environments with Microsoft technologies and a focus on operational excellence.

This role is customer-facing and requires hands-on delivery across Azure, Windows Server, Active Directory, DNS, Group Policy, Intune, and VMware infrastructure. You will act as an escalation point, drive migrations and upgrades, ensure security and performance, and contribute to documentation and

Qualifikationen

• 7+ years' experience in the IT services industry, ideally within an MSP environment.
• Minimum 4 years' hands-on experience supporting: Microsoft Azure; Windows Server; Entra ID; DNS and Group Policy; Microsoft 365; Microsoft Intune.
• Experience supporting cloud, on-premise, and hybrid environments.
• Strong troubleshooting, problem-solving, and communication skills.
• PowerShell scripting and automation experience.

Aufgaben

• Provide advanced support, project implementation, and technical expertise across Microsoft Azure, Windows Server, and Intune environments.
• Act as Level 2/3 escalation point for complex issues.
• Support technology migrations, upgrades, and infrastructure projects.
• Ensure customer environments remain secure, available, and high performing.
• Create and maintain technical documentation and operational standards.
• Partner with customers and stakeholders to deliver outstanding service outcomes.

Kenntnisse

Azure administration

Windows Server

Active Directory

DNS

Group Policy

Microsoft 365

Intune

Endpoint management

Windows Autopilot

VMware administration

PowerShell scripting

Security best practices

Documentation

Stakeholder management

Escalation handling

Tools

VMware vSphere

Jobbeschreibung

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Are you an experienced Systems Engineer with a passion for Microsoft technologies, cloud infrastructure, and delivering exceptional customer outcomes?

We're seeking a hands-on Systems Engineer to join our IT Services team for a 6-month contract, supporting enterprise customer environments and critical technology projects. This is a fantastic opportunity to work across modern Microsoft technologies while partnering closely with customers to drive operational excellence and technical innovation.

What You'll Be Doing

As a key member of our technical delivery team, you'll provide advanced support, project implementation, and technical expertise across a broad range of technologies, including:

Microsoft Azure and hybrid cloud environments

Windows Server, Active Directory, DNS, and Group Policy

Microsoft Intune and Endpoint Management

Windows Autopilot and modern workplace solutions

VMware infrastructure

You'll also:

Act as a Level 2/3 escalation point for complex technical issues.

Support technology migrations, upgrades, and infrastructure projects.

Ensure customer environments remain secure, available, and high performing.

Create and maintain technical documentation and operational standards.

Partner with customers and stakeholders to deliver outstanding service outcomes.

About You

We're looking for an experienced infrastructure professional who thrives in customer-facing environments and enjoys solving complex technical challenges.

7+ years' experience in the IT services industry, ideally within an MSP environment.

Minimum 4 years' hands-on experience supporting:Microsoft AzureWindows ServerActive Directory / Entra IDDNS and Group PolicyMicrosoft 365Microsoft Intune

Experience supporting cloud, on-premise, and hybrid environments.

Strong troubleshooting, problem-solving, and communication skills.

PowerShell scripting and automation experience.

Technical Skills

Azure administration, including servers and VPN gateways.

Microsoft 365 administration.

Endpoint management and compliance.

VMware administration.

Infrastructure and security best practices.

Certifications

Required (or equivalent experience):

Microsoft Certified: Windows Server Hybrid Administrator Associate.

Highly Regarded:

Microsoft 365 Teams Administrator Associate.

VMware VCP.