IT Engineer (Microsoft, Cloud & Security)

seek.com.au; Melbourne; On-site; AUD 70,000 - 110,000; Full time

Job summary

seek.com.au is seeking a hands-on IT technician in Melbourne to support MS environments and drive security operations. You will handle user tickets, manage Cloud/On-Prem Windows servers, and contribute to migration projects in a varied daily agenda.

The role emphasizes curiosity, analytical thinking, and a knack for tracing root causes rather than just fixing errors. Linux familiarity and scripting are a plus.

Qualifications

• Solid hands-on experience supporting Microsoft environments (M365, Entra ID, Intune, Windows Server).
• Real experience investigating security alerts: pivot from alert to device timelines, sign-in logs, and process trees.
• Comfort with PowerShell and willingness to automate rather than repeat.

Responsibilities

• Handle end-user tickets across our client base: troubleshoot, fix, and communicate clearly with non-technical people.
• Own issues through to resolution and document what you did.
• Administer Microsoft 365, Entra ID, Intune, and Exchange Online; manage Windows Server environments (on-prem, Azure, AWS).
• Deliver project work: migrations, deployments, tenant setups, and improvements.
• Triaging and investigating security alerts; using Defender and SIEM platforms to identify root causes.
• Write and maintain scripts to automate repetitive work; Linux administration and troubleshooting.

Skills

Hands-on MS environments

Security alerts investigation

Microsoft Defender

PowerShell

Python

Explain technical issues to non-tech

Tools

PowerShell

Python

Microsoft Defender

Job description

We’re a hands‑on MSP that does a lot of cloud, automation, and project work, mostly in the Microsoft and Linux ecosystem. We’re looking for a technician who enjoys variety: one hour you’re helping a user, the next you’re tracing a Defender alert back to its source, and in the afternoon you’re working on a migration project.

We want someone who’s curious, thinks analytically, and wants to understand why something happened, not just make the error go away.

What you’ll be doing

We’re a hands‑on MSP that does a lot of cloud, automation, and project work, mostly in the Microsoft and Linux ecosystem. We’re looking for a technician who enjoys variety: one hour you’re helping a user, the next you’re tracing a Defender alert back to its source, and in the afternoon you’re working on a migration project.

We want someone who’s curious, thinks analytically, and wants to understand why something happened, not just make the error go away.

Support and service desk (a core part of the role)

• Handling end-user tickets across our client base: troubleshooting, fixing, and communicating clearly with non‑technical people

• Owning issues through to resolution and documenting what you did

Microsoft infrastructure and cloud

• Administering Microsoft 365, Entra ID, Intune, and Exchange Online

• Managing Windows Server environments, both on‑prem and in Azure and AWS

• Delivering project work: migrations, deployments, tenant setups, and improvements

Security operations

• Triaging and investigating security alerts raised during the day

• Working in Microsoft Defender (Endpoint, Office 365, and the wider XDR suite) to follow an alert from detection to root cause and other SIEM platforms

• Deciding what’s a false positive, what needs containment, and what needs escalation, and explaining your reasoning

Automation and Linux

• Writing and maintaining scripts (PowerShell, Python primarily) to automate repetitive work

• Linux administration and troubleshooting

What we’re looking for

We don’t require certifications. We care about what you can actually do. If you’ve built skills through hands‑on work, a homelab, or years of fixing things, that counts.

You’ll likely have:

• Solid hands‑on experience supporting Microsoft environments (M365, Entra ID, Intune, Windows Server)

• Real experience investigating security alerts: you know how to pivot from an alert to device timelines, sign‑in logs, and process trees to work out what actually happened

• A good working knowledge of Microsoft Defender

• Comfort with PowerShell and a willingness to automate rather than repeat

• Some Linux experience: comfortable at the command line, reading logs, and finding your way around a system you didn’t build (ideally we do want someone who is a Linux fan)

• The ability to explain technical issues to non‑technical users

Nice to have

• Azure infrastructure experience (VMs, networking, backup)

• KQL / Advanced Hunting

• Experience in an MSP environment

• A homelab or side projects you enjoy talking about

Why join us

• Variety: support, cloud, security, and projects in one role

• Room to grow into security, cloud, or automation depending on your interests