Systems Engineer

Humanised Group; Australia; Hybrid; AUD 110,000 - 160,000; Full time

Job summary

Humanised Group is seeking an experienced Systems Engineer to support a key mining client in Central Queensland. The role combines hands-on management of server, cloud and network infrastructure with an L2 focus and a clear path toward L3.

The roster is 1 week onsite at the mine and 1 week working from home, with drive‑in/drive‑out options from Blackwater, Emerald, Mackay or surrounding areas. Experienced mining exposure and formal safety compliance are required.

Qualifications

• Experience as a Systems Engineer or similar role in mining or heavy industry.
• Mining experience is required and knowledge of mine-site safety procedures.
• Proven ability to manage server, virtualization and cloud infrastructure.
• Strong networking and backup/disaster recovery skills.
• Ability to travel to mine sites and pass pre-employment medical tests.

Responsibilities

• Support and maintain server, virtualization and cloud infrastructure.
• Administer Windows Server, AD, DNS, DHCP and Microsoft Cloud Services.
• Support networking gear including switches, firewalls and VPNs.
• Troubleshoot L2/L3 escalations and perform root-cause analysis.
• Assist infrastructure projects, migrations and lifecycle replacements.
• Manage backups, DR and business continuity.
• Collaborate with onsite technicians and clients, including remote support during WFH weeks.

Skills

Systems engineer

Infrastructure engineer

Senior systems administrator

Windows Server

Active Directory

Azure

VMware

Hyper-V

Networking

Backup & DR

Troubleshooting

Ninja RMM

Auvik

Halo PSA

Entra ID

Tools

Ninja RMM

Auvik

Halo PSA

AZ-104

AZ-800/801

Job description

Systems Engineer - Mining | DIDO | 1 Week On / 1 Week Off

We’re looking for an experienced Systems Engineer to join our team supporting a key mining client in Central Queensland.

This is a drive-in/drive-out (DIDO) opportunity suited to someone based around Blackwater, Emerald, Mackay or surrounding areas, with the ability to travel to site for their rostered week.

You’ll be working in a hands-on infrastructure environment supporting critical server, cloud and network systems. The role is primarily L2 with a pathway towards L3, with opportunities to take on more project work and build your technical capability as you develop in the role.

The Roster Week 1: 10-hour days onsite at the mine, supporting BAU, infrastructure, escalations and project work.

Week 2: Normal working hours from home, focusing on monitoring, administration, change management and remote support across mining clients.

What You’ll Be Doing

• Support and maintain server, virtualisation and cloud infrastructure
• Administer Windows Server, Active Directory, Group Policy, DNS, DHCP and Microsoft Cloud Services
• Support network infrastructure including switches, firewalls, wireless and VPNs
• Troubleshoot and resolve complex L2/L3 escalations
• Take a proactive approach to identifying issues and carrying out root cause analysis
• Assist with infrastructure projects including upgrades, migrations, deployments and lifecycle replacements
• Manage backup, disaster recovery and business continuity solutions
• Work closely with onsite technicians and client stakeholders
• Provide remote infrastructure support to other mining accounts during WFH weeks
• Maintain accurate technical documentation and change records
• Work within mine site safety requirements and operational procedures

What You’ll Bring

• Experience as a Systems Engineer, Infrastructure Engineer, Senior Systems Administrator or similar
• Previous mining experience is required
• Strong experience across Microsoft 365, Azure, Windows Server, Active Directory and Entra ID
• Solid networking knowledge across TCP/IP, VLANs, routing, switching, wireless, firewalls and VPNs
• Experience with VMware or Hyper-V
• Experience with backup, disaster recovery and monitoring solutions
• Strong troubleshooting and root cause analysis skills
• A proactive approach to BAU support and infrastructure management
• Ability to work independently and take ownership of technical issues
• Strong communication skills when working with technical teams and clients
• Current Australian driver’s licence and ability to travel to mine sites
• Ability to complete and pass a pre-employment medical, including regular drug and alcohol testing
• Current Coal Board Medical (CBM) and/or Standard 11
• Experience with Halo PSA or similar PSA
• Microsoft certifications such as AZ-104, AZ-800/801 or equivalent
• Experience with Ninja RMM, Auvik or similar monitoring platforms

The Opportunity

This is a great opportunity for an experienced L2 Systems Engineer looking to move towards L3 infrastructure and project work.

You’ll have the opportunity to work across a critical mining environment, become more involved in proactive infrastructure management and root cause analysis, and build your capability across a broader range of technologies and projects.

Location:

Central Queensland / DIDO

Roster:

1 week onsite / 1 week WFH

Onsite:

10-hour days during mine-site week