Systems & Change Specialist — CI & Process Improvement

Lifeblood; Melbourne; Remote; AUD 132,000 - 162,000; Full time

Benefits offered by this job

Salary packaging

14 weeks parental leave

Employee assistance program (Sonder)

Job summary

Australian Red Cross Lifeblood is seeking a Systems & Change Specialist to partner with the M & L leadership team and build strong systems thinking, change management and CI capability across the network. You will drive planning, performance, and continuous improvement initiatives, while supporting organisational change and delivering improvements to processes and outcomes.

The role requires expertise in business process definition, requirements analysis, root cause analysis and change

Qualifications

• Tertiary qualifications or equivalent experience in leading change and driving system wide performance.
• Proven ability to develop effective relationships with stakeholders.
• System thinking capability or experience delivering system change.
• Experience delivering results through prioritisation, organisation and time management.
• Proficient in MS Project and MS Office suite (Excel, Word, PowerPoint).
• Strong communication and presentation skills, collaborative and adaptable.
• Ability to work autonomously and manage multiple priorities.
• Attention to detail and analytical thinking.
• Experience in a highly regulated environment and commitment to safety and quality.

Responsibilities

• Lead and manage continuous improvement initiatives to deliver tangible operational change.
• Drive planning and performance initiatives across the operating network.
• Support organisational change and identify opportunities to improve business systems and processes.
• Lead strategic projects and system/process improvements to strengthen operational capability.
• Investigate audit findings and develop sustainable solutions addressing root causes.

Skills

Interpersonal skills

Change leadership

System thinking

Prioritisation

Time management

Communication

Autonomy

Attention to detail

Regulatory experience

Safety & quality mindset

Education

Tertiary qualifications or equivalent experience in leading change and driving system wide performance

Tools

MS Project

Excel

Word

PowerPoint

Job description

Australian Red Cross Lifeblood is seeking a Systems & Change Specialist to partner with the M & L leadership team and build strong systems thinking, change management and CI capability across the network. You will drive planning, performance, and continuous improvement initiatives, while supporting organisational change and delivering improvements to processes and outcomes.

The role requires expertise in business process definition, requirements analysis, root cause analysis and change