Systems Analyst, Enterprise Store Execution

Ampol; Sydney; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid work

Employee Share Scheme

Fuel discount 25% for two cars

Volunteer day

LinkedIn Learning / training access

Novated lease options

Job summary

Ampol in Australia is seeking a Systems Analyst to bridge business needs and technology within the retail and merchandising domain. You will analyse, diagnose, and resolve complex applications and data issues.

Collaborate with stakeholders, vendors and technology teams to deliver actionable insights, drive continuous improvement, and support strategic initiatives. The role offers hybrid work and opportunities in learning and development.

Qualifications

• Advanced knowledge of Retail/Merchandising/Inventory application functionality (Blue Yonder or equivalent).
• Proven problem solving and decision-making abilities to address ICT requirements.
• Strong SQL skills with ability to analyse complex data.
• Clear communication of technical concepts to non-technical stakeholders.

Responsibilities

• Perform ad-hoc data analysis to support business decisions and troubleshoot data anomalies.
• Diagnose and resolve application issues, coordinating with vendors and internal teams.
• Engage with business users to translate requirements into technical specifications.
• Assess requests, challenge assumptions, and uncover underlying needs to deliver value.
• Propose application and reporting improvements to enhance service levels and efficiency.
• Provide SME input to project teams across Process/Domain leadership.

Skills

Retail/Merchandising systems

SQL skills

Problem solving

Job description

At Ampol, we believe in the Power of Us - the extraordinary power of people to connect, act, and make a difference.

As a leading energy company operating across Australia, New Zealand, Singapore and from the United States, our work spans fuel supply, energy solutions, convenience retail, infrastructure, trading and shipping. Every role at Ampol plays a part in something bigger - powering progress for our customers, communities, and people.

Your career here is yours to shape. We back our people with real opportunities, the tools to grow, and a culture that rewards ownership and initiative. Whether you’re deepening your expertise or taking on something new, we’ll support you to power a career that works for you.

We’re building a workplace where everyone feels welcome, respected, and valued - because when people are free to be themselves, powerful things happen.

Tech, Digital & Data @ Ampol

Technology, Digital and Data at Ampol are dedicated to empowering our business through technology-enabled differentiation, strengthening our foundations to build sustainable value for the future. Our team thrives on the challenge of innovation—dreaming upbig ideas, questioning the norm, and tackling complex problems. Together, we are shaping afuturethat not only meets the needs of today butanticipatesthe demands of tomorrow.

Our approach isanchoredin data-driven decision-makingand advanced technology integration, allowing us to create seamless and personalized customer experiences that truly resonate. By prioritizing value-based decisions and outcomes, we ensure that TDDdrives meaningful impact and measurable outcomes for the Ampol Group, leaving a lasting impact on our business and our customers.

About the role

The Systems Analyst plays a critical role in bridging the gap between business needs and technology solutions within the retail and merchandising domain. This role is responsible for analysing, diagnosing, and resolving complex applications and data issues. Leveraging deep expertise in retail and merchandising systems, the Analyst collaborates with business stakeholders, vendors, and technology teams to deliver actionable insights, drive continuous improvement, and support strategic initiatives.

Key Responsibilities

• Perform ad-hoc data analysis to support business decision-making and troubleshoot application or data anomalies.
• Diagnose and resolve application issues, coordinating with vendors and internal technology teams to ensure timely and effective solutions.
• Engage with business users to understand and analyse requirements, translating them into technical specifications or improvement opportunities.
• Assess incoming requests with a critical mindset, constructively challenging assumptions to uncover underlying business needs and deliver value-driven outcomes.
• Propose application and reporting improvements to enhance service levels and operational efficiencies.
• Provide SME input and support to project teams impacting Application or across areas of Process/Domain leadership.

Qualifications & Experience

• Advanced knowledge of Retail/Merchandising/Inventory application functionality (With Blue Yonder or equivalent)
• Demonstrated problem solving and decision-making abilities to identify, analyse and resolve technology challenges in response to business and ICT requirements.
• Strong SQL Skills.
• Excellent analytical and research skills, with the ability to collect and analyse complex material and data, and present in accessible form.
• Ability to express concepts, terminologies, and highly technical content in a clear and concise manner.
• Ability to weigh different solutions or approaches, provide guidance around tradeoffs and risks, and identify underlying needs and future enhancements
• Our total remuneration is competitive. This is across base salary, a performance incentive, employee share offers and a 25% discount on Fuel for two privately used cars!
• We are flexible. Many of our teams have embraced hybrid work, balancing time spent remote working, with time spent at an office to connect and work together where it adds value.
• We value recognition. We have an internal recognition platform amplifying the achievements of those who do great work and demonstrate our capabilities and values.
• Career development and learning opportunities including LinkedIn Learning and other tailored training solutions.
• BabyCare Package - financial and flexible support for parents transitioning back to work.
• Need some wheels? Novated Lease options are available.
• Invest in your future with the Employee Share Scheme
• Access to Ampol's Benefits & Recognition platform providing you access to retail discounts and cashbacks at over 500+ retailers in Australia that assist with everyday living expenses
• Care for your Community. Spend one paid day a year volunteering with one of our Ampol Foundation partners.

Additional Information

We’re an equal opportunity workplace. We not only embrace diversity and inclusion; we celebrate what makes you unique. We welcome applications from people of all ages, cultural backgrounds, and diverse sexualities and genders (including if you identify as transgender). We also highly encourage Aboriginal and Torres Strait Islander peoples to apply for roles with Ampol.