System Implementation Lead - Operations and Logistics (WMS)

Qantas Group; Sydney; On-site; AUD 140,000 - 190,000; Full time

Job summary

Qantas Group is seeking a System Implementation Lead to drive the operational deployment of a new Warehouse Management System across Qantas Engineering. You will shape warehouse processes, ensure inventory accuracy, and oversee training and go-live readiness across multiple ports.

You’ll lead the global QE Supply Chain Renewal efforts, integrating Manhattan, Maintenix and Oracle solutions. The role demands strong change leadership across locations and a focus on compliant, efficient warehouse

Qualifications

• Experience leading WMS deployments across multiple sites.
• Ability to translate warehouse needs into process workflows.
• Experience in aviation or regulated supply chains is preferred.
• Proven track record of leading training and go-live readiness.

Responsibilities

• Lead the operational deployment and adoption of Manhattan WMS across QE Supply Chain.
• Design pragmatic warehouse processes including receipting, put-away and inventory accuracy.
• Lead WMS testing and validation across receiving, replenishment, picking and dispatch.
• Validate workflows, integrations, routes and transactions across WMS, Maintenix and Oracle.
• Build/test scripts, provide input into configuration and knowledge materials.
• Design reports to improve cycle counting, audits and reconciliation.
• Create readiness glide paths, data sets and infrastructure needs.
• Deliver training for warehouse and planning teams on WMS processes and devices.
• Support go-live readiness while ensuring compliance with aviation regulations.

Skills

WMS implementation

Operational supply chain

Change management

Training delivery

RF handhelds

Tools

Manhattan WMS

Maintenix

Oracle

Job description

System Implementation Lead - Operations and Logistics (WMS)

• Full-time
• Business Function: Operations & Safety
• Parent Business Function: Operations & Safety
• Time Type: Full time
• Worker Sub-Type: Fixed Term

Founded in the Queensland outback in 1920, Qantas has grown to be Australia's largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services.

• Lead the operational implementation of a new Warehouse Management System (WMS) across Qantas Engineering
• Shape warehouse processes, inventory accuracy, training and go-live readiness across multiple ports
• Play a pivotal role in the global Supply Chain Renewal project and the future of Engineering Supply Chain
• Fixed Term Contract until 31st August 2028

We’re constantly evolving, and this means the opportunities for our people are endless. There’s opportunity to embrace personal development and career growth, own projects and make an impact.

QE Supply Chain Renewal is transforming the Qantas Engineering Supply Chain by replacing legacy systems and introducing integrated Manhattan, Maintenix, and Oracle solutions across local and international ports.

As the System Implementation Lead - Operations and Logistics (WMS), you’ll lead the operational deployment and adoption of Manhattan’s Warehouse Management functionality across Qantas Engineering Supply Chain. With a strong focus on warehouse execution, inventory control and user readiness, you’ll connect system design with practical stores and logistics operations.

You’ll be responsible for:

• Design of pragmatic and efficient operational supply chain processes for warehousing and related supply chain functions including receipting, waving, order dispatch and inventory accuracy.
• Lead WMS testing and validation across receiving, put-away, replenishment, picking, dispatch, cycle counting, scrap and material sales processes.
• Validate warehouse workflows, system integrations, local drop-point routes and transactions across Manhattan WMS, Maintenix and Oracle.
• Build and maintain test scripts, record successes and failures, and provide operational input into system configuration and knowledge materials.
• Design reporting to improve processes, particularly for cycle-counting, audit-trail validation and reconciliation across systems.
• Build and monitor local readiness glide paths and data sets, infrastructure requirements and shape/monitor transactional preparation.
• Create and deliver some training for warehouse and planning teams on WMS processes, RF devices, handhelds and inventory management
• Support workload balancing and operational continuity during transition while ensuring compliance with aviation, dangerous goods and ChemAlert requirements.
• Champion change, communicate implementation impacts and help teams embed new processes, technologies and behaviours.

You’ll have:

• Strong operational knowledge of warehousing, stores, distribution, inventory control and cycle-counting processes within a regulated environment.
• Knowledge of aviation regulatory requirements and safety-sensitive supply chain environments is highly regarded.
• Demonstrated experience implementing, testing or supporting a WMS, ideally Manhattan WMS, together with RF and handheld technology.
• Experience translating warehouse requirements into process workflows, test scenarios, training content and practical go-live plans.
• Demonstrated ability to lead change, manage ambiguity and influence operational stakeholders across multiple locations.
• Ability to lead workshops, and/or deliver training sessions
• Strong written and verbal communication skills, sound judgement and the ability to manage competing priorities autonomously.

Why Qantas?

You’ll join a team where creativity and passion are encouraged. Our people come together to dream big and deliver successfully. Your development is a priority, supported by on-the-job learning, coaching and formal development opportunities.

The Qantas employee benefits program offers benefits that extend well beyond travel:

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, for you, your family and friends, plus exclusive accommodation and holiday offers.
• We have flexible leave options: Access flexible working and leave options, including 18 weeks paid parental leave, superannuation on paid and unpaid parental leave until your child turns one, and purchased leave for eligible employees.
• We’ll give you access to thousands of rewards: Enjoy discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment, along with eligible salary packaging options.
• We’ll support your wellbeing: Access wellbeing resources designed to support your physical and mental health.

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We encourage Aboriginal and Torres Strait Islander peoples and people of all backgrounds to apply. If you have any support or access requirements, please advise us at the time of application. Your personal information will be kept confidential in accordance with relevant privacy legislation.

Applications Close: Monday 9th of November 2026.

Critical Success Factors: 1. Managing Change Across Diverse Teams and Systems Successfully coach, guide, train and influence QESC and other QE teams through significant system and process changes, while maintaining service levels and engagement across multiple sites and functions. 2. Ensuring System Adoption and Data Integrity Drive consistent and accurate use of new systems, simultaneously validating data quality and resolving integration issues across legacy and future-state platforms. Influence beyond the local port. 3. Balancing Go-Live Readiness with Operational Continuity Coordinate infrastructure, training, and support to meet go-live timelines with minimal disruption to day-to-day operations.