MOC Duty Manager

Qantas Group; Sydney; On-site; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Travel benefits

Flexible leave options

Employee rewards program

Well-being programs

Job summary

Qantas Group is seeking an experienced leader to join the Maintenance Operations Centre (MOC) as Duty Manager on a 6 month fixed-term basis. You will lead engineering specialists, act as the primary escalation point and help balance airworthiness with operational and commercial outcomes.

You will influence key decisions across Engineering, IOC and Flight Operations, shaping strategic operational outcomes and strengthening enterprise decision making under pressure.

Qualifications

• Extensive leadership and management experience.
• Strong decision maker with ability to pri oritise and mediate between conflicting demands / customers.
• Articulate two-way communicator with broad audience reach.

Responsibilities

• Act as the primary escalation point and operational focal for Engineering.
• Lead a non-shift team of engineering specialists to maintain airworthiness and aircraft availability.
• Balance airworthiness, operational performance and commercial outcomes.
• Influence decisions with significant operational and commercial impact.

Skills

Leadership

Decision making

Communication

Conflict mediation

People coaching

Education

Engineering / Business management

Job description

Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services.

• Step into a6monthfixedterm opportunity to broaden your leadership capability within Engineering
• Challenge yourself torepresentEngineering and be a leader within the Maintenance Operations Centre
• Togetherwe’lldrive positive business outcomes
• 24/7 shift roster position at Mascot Campus

This6monthfixed termrolepresents a unique internal career development opportunity for an experienced leader to step into a highly visible operational role within the Maintenance Operations Centre (MOC).

As theMOC Duty Manager, you will be accountable for Qantas Engineering Operations while working closely with the Manager IOC Operations. You will act as the primary escalation point, decisionmaker and operational focal for Engineering, playing a critical role in balancing airworthiness, operationalperformanceand commercial outcomes.

You will lead and manage anon-shiftteam of engineering specialists with the primaryobjectiveof ensuring the ongoing airworthiness of the Qantas fleet, while optimizingaircraftavailability,on timeperformance and AOG recovery. As the key operational interface between Engineering,IOCand Flight Operations, you will be empowered to influence decisions with significant operational and commercial impact.

This opportunity is ideal for someone looking toexpand their leadership exposure, strengthen enterprisedecision makingcapability, and contribute at a strategic operational level.

You’ll have:

• Extensive leadership and management experience.
• Strong decision maker with ability to priories and mediate between conflicting demands / customers.
• Highly motivated, lateral thinker and planner capable of operating under pressure in a changing environment’
• Articulate two-way communicator and negotiator, able to function successfully with all target audiences.
• Committed to effective industrial relations, staffdevelopmentand coaching.
• Ability to coach and mentor to support critical business decisions and cement succession plans.
• Sound understanding of Civil aviation regulations and familiar with other regulations governing industrial workforce management (OH&S) industrial relations, EEO etc.)
• Excellent communication skills both written and aural and proven people skills.
• Experience / Line Maintenance experience on company and customeraircraftor significant airline engineering commercial / planning experience.
• Tertiary training in Engineering / Business Management or Aircraft trained to LAME level.
• Willing to work flexible roster for possible 7-day operational coverage.

Why Qantas?

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave and the option to purchase additional paid leave for eligible employees.
• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and well-being, leisure and entertainment.You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
• We’ll support your well-being: Whether it’s learning to better support your own and others’ mental health, our interactive well-being app or your very own tailored nutrition plan.

The Qantas Group is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. By coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.

Applications close: Sunday, 27th of September 2026