Sydney Metro Senior Service Leader

Aristocrat Technologies Australia P/L; Sydney; In loco; AUD 180.000 - 210.000; Tempo pieno

Descrizione del lavoro

Aristocrat Technologies Australia P/L seeks a dynamic Senior Service Manager to leadSydney Metro service operations. You will own regional performance, customer relationships, and profitability while guiding Field Service Managers and cross-functional teams to deliver exceptional service.

You will drive operational excellence, workforce planning, and deployment of service policies to ensure safety, compliance, and high customer satisfaction in a world-class organization.

Competenze

• Senior leadership experience managing large service or operations teams.
• Proven track record in driving performance, cost control, and profitability.

Mansioni

• Lead the overall operational performance of the assigned region and meet customer commitments and targets.
• Direct leadership to the Field Service Manager team, ensuring accountability for relationships, financial performance, and regional goals.
• Coach, mentor, and conduct performance management for Field Service Managers.

Conoscenze

Leadership

Financial management

Customer relations

Data analysis

Workforce planning

Cross-functional leadership

Process improvement

Safety compliance

Communication skills

Descrizione del lavoro

Aristocrat Technologies Australia P/L seeks a dynamic Senior Service Manager to leadSydney Metro service operations. You will own regional performance, customer relationships, and profitability while guiding Field Service Managers and cross-functional teams to deliver exceptional service.

You will drive operational excellence, workforce planning, and deployment of service policies to ensure safety, compliance, and high customer satisfaction in a world-class organization.