Sydney DTC Store Experience Specialist

ON.com LLC; Sydney; In loco; AUD 30.000 - 39.000; Tempo pieno

Descrizione del lavoro

On is seeking a friendly, customer-focused Retail Associate to join the Sydney DTC Store team. You will deliver exceptional service, answer inquiries and help customers find the right product.

You will maintain product knowledge, support inventory, and help keep the store looking premium with strong visual standards. Flexibility for weekends and peak periods is expected, with opportunities to grow within the brand.

Competenze

• Experience within a retail or customer facing work environment is a strong plus.
• A background in the Running, Fashion or Sports Industry is preferred but not required.
• Strong communication, hospitality and interpersonal skills.
• Ability to take initiative, learn quickly, and work both independently and as part of a team.
• Eye for maintaining outstanding store condition and visual merchandising standards.
• Peak Season Availability: Flexible availability to work across key retail trading windows, including weekends, key sales events, and the upcoming Christmas peak periods (November through January).

Mansioni

• Provide exceptional customer service by responding to customer inquiries and creating solutions by listening to their needs.
• Maintain in-depth knowledge of product technical information and follow On’s global activities and projects.
• Contribute feedback to store leadership to continuously improve store processes, customer engagement and team happiness.
• Help maintain the visual standards in the store to deliver a premium experience.
• Assist with inventory management and inbound / outbound product orders.
• Other duties as needed.

Conoscenze

Customer service

Retail experience

Communication skills

Teamwork

Visual merchandising

Descrizione del lavoro

On is seeking a friendly, customer-focused Retail Associate to join the Sydney DTC Store team. You will deliver exceptional service, answer inquiries and help customers find the right product.

You will maintain product knowledge, support inventory, and help keep the store looking premium with strong visual standards. Flexibility for weekends and peak periods is expected, with opportunities to grow within the brand.