Surveillance Operator: Detail-Driven Protector & Training

Penrith Panthers; Penrith City Council; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

40% discount at Panthers-owned foodOut

Discounts on Panthers merchandise 20%

Free onsite parking

Wellbeing Leave

Purchased Annual Leave

Staff social events

Job summary

Penrith Panthers is seeking a Surveillance Operator to monitor over 450 CCTV cameras, identify safety, security and compliance concerns, and support emergency responses. Eight weeks of comprehensive paid training will be provided.

You will work independently and as part of a close-knit team, maintain focus under pressure, and handle data entry, reporting and confidential information with accuracy and discretion.

Qualifications

• You are observant, dependable and able to remain calm and focused in a fast-paced environment.
• Current NSW Security Industry Licence - Class 1A and/or 1E.
• Current RSA and RCG competency cards.
• First Aid Certificate.
• Strong attention to detail and observational skills.
• Excellent written and verbal communication skills.

Responsibilities

• Monitor live CCTV footage through the Avigilon system.
• Review incidents and conduct investigations using CCTV footage and available reporting systems.
• Respond to and action CCTV requests from NSW Police.
• Back up and securely manage Body-Worn Camera footage.
• Operate as a central command point and communicate with departments via two-way radio.
• Monitor and respond to alarms through the Gallagher security system.
• Liaise and work closely with emergency services.
• Export and interpret gaming meter reports.
• Investigate and analyse transactions, behaviours and system-generated alerts for indicators of potential money laundering or terrorism financing.
• Complete data entry, reports and administrative tasks with a high level of accuracy.
• Maintain strict confidentiality and handle sensitive information appropriately.
• Comply with Group policies, procedures and relevant legislative requirements.

Skills

Observational skills

Calm under pressure

Attention to detail

Integrity and confidentiality

Communication skills

Analytical thinking

Microsoft Excel

Tools

Avigilon CCTV system

EWIS panel

Gallagher security system

Two-way radio

Job description

Penrith Panthers is seeking a Surveillance Operator to monitor over 450 CCTV cameras, identify safety, security and compliance concerns, and support emergency responses. Eight weeks of comprehensive paid training will be provided.

You will work independently and as part of a close-knit team, maintain focus under pressure, and handle data entry, reporting and confidential information with accuracy and discretion.