Surgical Scheduling & Patient Pathway Specialist

Western Health; Melbourne; Presencial; AUD 70.000 - 95.000; Tempo integral

Benefícios oferecidos por esta vaga

Public sector security

Salary packaging

Resumo da vaga

Western Health is seeking a Medical Scheduler for Planned Surgery & Endoscopy to coordinate theatre lists across Footscray and Sunshine campuses. You will partner with Liaison Nurses and surgical units to turn waiting lists into timely schedules using iPM and EMR systems.

In this permanent full-time role, you’ll manage patient communications, pre-admission steps, and adherence to DH Planned Surgery policies, ensuring accurate records and smooth patient journeys with empathy and attention to

Qualificações

• Experience with waitlist management principles and surgical access policies.
• Strong understanding of surgical/medical terminology.
• Excellent verbal and written communication with patients and teams.
• High accuracy in data entry and ability to meet deadlines.

Responsabilidades

• Theatre list optimisation with Liaison Nurses to schedule lists two weeks in advance.
• Coordinate patient admission requests, pre-admission clinics, and dates in EMR/iPM.
• Ensure records align with DH Planned Surgery Access Policy and ESIS standards.
• Provide compassionate, timely communication to patients and carers.
• Collaborate with perioperative teams to resolve booking bottlenecks.

Conhecimentos

Systems proficiency

Medical terminology

Customer service

Data accuracy

Pre-employment checks

Ferramentas

iPM

EMR

MS Office

Descrição da vaga

Western Health is seeking a Medical Scheduler for Planned Surgery & Endoscopy to coordinate theatre lists across Footscray and Sunshine campuses. You will partner with Liaison Nurses and surgical units to turn waiting lists into timely schedules using iPM and EMR systems.

In this permanent full-time role, you’ll manage patient communications, pre-admission steps, and adherence to DH Planned Surgery policies, ensuring accurate records and smooth patient journeys with empathy and attention to