Surface Drilling Consumables Support

Sandvik AB; Tom Price; On-site; AUD 85,000 - 120,000; Full time

Benefits offered by this job

Location premiums

Superannuation

Employee Benefits Program

Company-wide bonus scheme

Parental leave

Training opportunities

Wellness program

Development opportunities

Job summary

Sandvik is seeking a Surface Drilling Consumables Support specialist to be the on-site representative for drilling consumables and Rock Tools at customer sites in the Pilbara. This full-time role requires engagement with customers, planning activities, and in-field technical support for drilling fleet products with comprehensive training provided.

The position operates on an 8-days-on, 6-days-off roster with 12-hour day shifts, based in the Pilbara, WA.

Qualifications

• Experience in surface drilling or mining operations.
• Excellent customer service and communication skills.
• Willingness to travel and obtain HR, forklift, DG license and Police Clearance.

Responsibilities

• Participate in site meetings and safety initiatives.
• Develop and maintain customer relations on contracted sites.
• Analyse drilling consumable performance and report findings.
• Inspect drill rigs and report to the client.
• Conduct in-field testing of drilling consumables with operators.
• Support down-the-hole hammer servicing and safety training.
• Provide on-site training about Sandvik drilling consumables and services.

Skills

Surface drilling

Mining industry experience

Customer service

Stakeholder engagement

Teamwork

Job description

The Surface Drilling Consumables Support is a key Sandvik representative on our customer mine sites. You will manage the drilling consumables (Rock Tools) and ensure our service and operational activities meet customer expectations. This role involves engaging in customer service, planning activities, and providing in-field technical support for drilling fleet products and testing. Comprehensive training will be provided to ensure you can conduct this work safely, efficiently, and in line with OEM standards.

This full-time role operates on an 8-days-on, 6-days-off roster with 12-hour day shifts. The position is based in the Pilbara, WA, with flights provided and comfortable share house accommodation arranged for you. All housing expenses are fully reimbursed, giving you the freedom and flexibility to live comfortably while on-site.

Responsibilities

• Participate in site meetings, safety initiatives, and activities on site whilst adhering to site and Sandvik’s safety policies and procedures.
• Develop and maintain customer relations regarding rig movements, configurations, and requirements by visiting contracted sites and engaging with stakeholders from all business levels.
• Analyse and report on drilling consumable performance, condition, and failures utlising Sandvik’s digital reporting tools.
• Visit drill rigs to conduct consumable inspections and operational checks, reporting to the client.
• Conduct in-field air and weight-on-bit testing alongside operators and provide reports to the client.
• Recondition/Service Down the Hole (DTH) Hammers with a focus on safety, quality, and productivity (training provided).
• Conduct face-to-face training for operators around Sandvik’s drilling consumables and services provided to client.
• Manage drilling consumables inventories at all Rio Tinto satellite stockrooms to ensure there is no downtime to their operation. This includes Sandvik warehouse facility which is based on site.

About you

• Experience in surface drilling, mining, customer service roles, or the mining industry.
• Knowledge of and experience with the Sandvik product range would be highly regarded.
• Willingness to travel and able to attain HR, Forklift, DG license and Police Clearance.
• You have a responsible attitude, able to work unsupervised and as part of a team.
• Proud to be a representative of Sandvik on site, able to work with multiple stakeholders.
• Excellent customer service and communication skills.
• Passionate about making a positive contribution to your workplace, with access to development opportunities within Sandvik.
• Physically able to lift up to 40kg and work under Mine Health and Safety Regulations.
• Willingness to undertake a pre-employment medical including a physical Fitness for Work assessment and Drug & Alcohol test.

What we offer

• Attractive location premiums, on top of your base rate.
• Superannuation contributions, with the ability for you to opt into higher superannuation amounts.
• Comprehensive Employee Benefits Program, including salary sacrifice options, and a Length of Service Recognition program.
• Company-wide bonus scheme to reward your hard work and dedication.
• Company-funded paid parental leave, with superannuation contributions during the leave period.
• Extensive training opportunities, from internal programs to contributions towards external studies.
• Sandvik Wellness Program to support and enhance your health and wellbeing.
• Ongoing development, opportunities with extensive internal and external training opportunities.

Sandvik is proud to be a WORK180 Endorsed Employer for Women, having been listed among the Top 101 Endorsed Employers for five consecutive years. We are committed to fostering an inclusive and supportive workplace, and you can explore our policies and employee benefits on the WORK180 website. In addition, we are honoured to have achieved Silver Status for our Health and Wellbeing Program through the WorkSafe QLD Be Recognised Program, reflecting our ongoing dedication to creating a safe, healthy, and engaging work environment.

Who we are

Sandvik is a global leading Original Equipment Manufacturer, delivering comprehensive equipment, tools, parts, services, technical and digital solutions tailored to the mining, mineral processing, infrastructure and manufacturing industries. The Sandvik Group has over 41,000 employees spread across more than 150 countries globally.

Our purpose is to advance the world through engineering by helping customers transition sustainably in mining, rock processing, and component and intelligent manufacturing. Sustainability is integral to our growth and our customers' success. We embed sustainability in all aspects, from R&D to product innovation and supply chain sourcing. Collaborating closely with customers, we enhance product impact and efficiency through technology and data-driven solutions, aiming for net-zero emissions by 2050 and 90% circularity by 2030.

We work to protect and advance people, enabling diversity, equity and inclusion in our business, human rights in our value chain and resilient communities where we work. We are an Equal Opportunity employer and welcome applications from individuals of all backgrounds, including women and Aboriginal and Torres Strait Islander people.

Our commitment to integrity and building relationships based on honesty, respect, and trust is paramount. Join us at Sandvik, where we are dedicated to delivering excellence and innovation.

Applications close: Wednesday - 4th November 2026 or earlier if a suitable candidate is identified.