Support Worker – Empower Others, Flexible 7‑Day Rota (Arlington)

Riverside; Camden; On-site; AUD 40,000 - 52,000; Full time

Benefits offered by this job

Learning and development

Benefits package

Job summary

Riverside is a housing association dedicated to helping people live independently by providing housing and supportive services across the UK. This role supports customers through a range of services, including employability connections and benefits assistance, while maintaining clear records and a person-centred approach.

You will join a team committed to empowering clients, managing risk, and delivering compassionate, practical help to move them toward stable housing and improved life outcomes.

Qualifications

• Experience of working with vulnerable people
• Experience of delivering structured support and risk management
• Be a caring, empathetic team player with resilience and a can-do attitude
• Understanding of supporting vulnerable people, including lived experience of homelessness or addiction
• Ability to work flexible hours, possibly lone working

Responsibilities

• Provide support to customers through housing-related services and connected agencies
• Keep thorough records of interactions and outcomes
• Assist customers with budgeting, benefits, and moving toward independent living
• Support customers to engage with employability coaches and other services
• Demonstrate resilience and maintain professional boundaries at work

Skills

Experience with vulnerable people

Structured support delivery

Team player

Empathy and resilience

Flexible hours

Job description

Riverside is a housing association dedicated to helping people live independently by providing housing and supportive services across the UK. This role supports customers through a range of services, including employability connections and benefits assistance, while maintaining clear records and a person-centred approach.

You will join a team committed to empowering clients, managing risk, and delivering compassionate, practical help to move them toward stable housing and improved life outcomes.